Open Questions & To-Do Backlog
From whatsInYourMind.txt — things to build, research, or decide. Some are now resolved in the refined data model; marked below.
Build / surface backlog
- Ticket page — the admin-readable messaging surface; modeled in
Messaging (ticket system) and required by Messaging & On-Site Emergencies.
- Backoffice / admin — see Notifications & Admin / Backoffice.
- Verify the registration code — OTP confirmation step in onboarding.
- Rate limiting — abuse protection on auth/OTP and API.
- Workbox for cache (maybe) — PWA/offline caching, client-side.
Needs research
- Terms of Service page — (needs research).
- Privacy & Policy page — (needs research).
Resolved questions (kept for the record)
These were the two hardest open questions; both are now answered against verified payment research and built into the model.
اگر پرداخت قسطی داشته باشیم و طرف اون وسط بخواد کنسل کنه چی میشه؟
(BNPL booking cancelled mid-plan — what happens?) → Resolved. Money always flows customer ↔ provider ↔ Balinyaar; Balinyaar calls the provider's revert/cancel/update API and the provider unwinds the customer's installments. See Q1 — cancellation/refund and the two questions.
BNPL اگر باشه خب پول پرستار رو کی میده؟
(Under BNPL, who pays the nurse?) → Resolved. Balinyaar pays the nurse, on its own weekly schedule, from gross − balinyaar_commission — identical to a card booking; the BNPL commission is a platform expense, never the nurse's. See Q2 — who pays the nurse & when.
See also the launch-blocking items to confirm with counsel / providers: research open questions and data-model open items.
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