frontend phase 10
This commit is contained in:
@@ -160,6 +160,109 @@ function seed(): void {
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createdAt: new Date().toISOString(),
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sessions: [{ ...makeSession(70021, 1, 0, '15840000'), scheduledTimeStart: '15:00:00', scheduledTimeEnd: '19:00:00' }],
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},
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// Mid-engagement multi-session booking (f10 refund demo): session 1 is completed-and-verified (locked,
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// stays payout-eligible) while sessions 2 & 3 are un-started and > 24h out — so the cancellation flow
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// shows a mixed refundable/locked breakdown at the free-cancellation tier out of the box.
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{
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id: 5003,
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bookingRequestId: 9003,
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status: 'in_progress',
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nurseId: NURSE_ID,
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nurseName: NURSE_NAME,
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patientId: 903,
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patientName: 'آقای کریمی',
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variantId: 13,
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variantSnapshotJson: JSON.stringify({ displayName: 'مراقبت سالمند — شیفت روز', priceUnit: 'per_day' }),
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customerAddressId: 803,
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addressSnapshotJson: JSON.stringify({
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title: 'منزل',
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city: 'تهران',
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district: 'پونک',
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line: 'بلوار عدل، کوچه سوم، پلاک ۸',
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postalCode: '1477889900',
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}),
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grossPriceIrr: '30000000',
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balinyaarCommissionIrr: '3600000',
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nursePayoutAmount: '26400000',
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pspFeeAmount: '600000',
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platformFeeRate: 0.12,
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sessionCount: 3,
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scheduledDate: isoDate(3),
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scheduledTimeStart: '09:00:00',
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scheduledTimeEnd: '13:00:00',
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confirmedAt: new Date(Date.now() - 2 * 86_400_000).toISOString(),
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completedAt: null,
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cancelledAt: null,
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cancelledBy: null,
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cancellationReason: null,
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cancellationPolicyCode: null,
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cancellationRefundPercentage: null,
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refundableAmountIrr: null,
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disputeWindowEndsAt: null,
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createdAt: new Date(Date.now() - 3 * 86_400_000).toISOString(),
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sessions: [
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{
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...makeSession(70031, 1, -1, '8800000'),
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status: 'completed',
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evvStatus: 'completed',
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checkInAt: new Date(Date.now() - 86_400_000).toISOString(),
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checkOutAt: new Date(Date.now() - 72_000_000).toISOString(),
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payoutEligibleAt: new Date(Date.now() + DISPUTE_WINDOW_HOURS * 3_600_000).toISOString(),
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checkInAddressMatch: true,
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},
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makeSession(70032, 2, 3, '8800000'),
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makeSession(70033, 3, 5, '8800000'),
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],
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},
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// Already-cancelled booking whose refund FAILED (f10 refund-status demo): the customer sees the
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// needs-attention / contact-support state (never a retry — retry is admin-only, DEFERRED to f15). Its
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// failed refund is seeded in the refunds mock; here it just carries the cancellation snapshot b9 stamps.
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{
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id: 5004,
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bookingRequestId: 9004,
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status: 'cancelled',
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nurseId: NURSE_ID,
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nurseName: NURSE_NAME,
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patientId: 904,
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patientName: 'خانم صادقی',
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variantId: 14,
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variantSnapshotJson: JSON.stringify({ displayName: 'مراقبت پس از جراحی', priceUnit: 'per_session' }),
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customerAddressId: 804,
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addressSnapshotJson: JSON.stringify({
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title: 'منزل',
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city: 'تهران',
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district: 'جنتآباد',
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line: 'خیابان لاله، پلاک ۲۲، واحد ۳',
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postalCode: '1476612345',
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}),
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grossPriceIrr: '12000000',
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balinyaarCommissionIrr: '1440000',
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nursePayoutAmount: '10560000',
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pspFeeAmount: '240000',
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platformFeeRate: 0.12,
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sessionCount: 1,
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scheduledDate: isoDate(-3),
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scheduledTimeStart: '10:00:00',
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scheduledTimeEnd: '14:00:00',
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confirmedAt: new Date(Date.now() - 5 * 86_400_000).toISOString(),
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completedAt: null,
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cancelledAt: new Date(Date.now() - 2 * 86_400_000).toISOString(),
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cancelledBy: 'customer',
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cancellationReason: 'changed_mind',
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cancellationPolicyCode: 'partial_under_24h',
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cancellationRefundPercentage: 0.5,
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refundableAmountIrr: '12000000',
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disputeWindowEndsAt: null,
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createdAt: new Date(Date.now() - 6 * 86_400_000).toISOString(),
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sessions: [
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{
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...makeSession(70041, 1, -3, '10560000'),
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status: 'cancelled',
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scheduledTimeStart: '10:00:00',
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scheduledTimeEnd: '14:00:00',
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},
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],
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},
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];
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care[5001] = {
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@@ -461,3 +564,52 @@ export function mockInsertConvertedBooking(seed: ConvertedBookingSeed): BookingD
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bookings = [booking, ...bookings];
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return cloneBooking(booking);
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}
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/**
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* Mock-only read for the refunds domain (f10): the booking + its sessions (a safe clone), so the refunds
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* mock can resolve the cancellation tier by lead time and per-session refundability without the
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* viewer-masking `getBookingDetail`. Throws `404` if the booking is unknown. NOT part of the `BookingsApi`
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* seam — only `services/refunds`' mock imports it.
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*/
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export function mockGetBookingForRefund(bookingId: number): BookingDetailDto {
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return cloneBooking(findBooking(bookingId));
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}
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/** The cancellation snapshot the refunds mock writes onto a booking when a customer cancels (f10). */
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export interface CancelBookingSnapshot {
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cancelledBy: string;
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cancellationReason: string | null;
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cancellationPolicyCode: string;
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cancellationRefundPercentage: number;
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refundableAmountIrr: string;
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/** The un-started sessions being cancelled; completed-and-verified sessions stay payout-eligible. */
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cancelledSessionIds: number[];
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}
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/**
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* Mock-only cancellation bridge (f10): flip a booking to `cancelled` and stamp the cancellation snapshot
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* the b9 `BookingDetailDto` already declares (currently only ever read, never written). Mirrors the
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* in-place mutation pattern of `checkOutVisit` — it mutates the live store object (a reference into
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* `bookings`), so the next `getBookingDetail`/`listBookings` reflects it once the cancel mutation
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* invalidates the caches. Only still-`scheduled` sessions in `cancelledSessionIds` are marked `cancelled`
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* (per-remaining-session cancellation). NOT part of the `BookingsApi` seam.
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*/
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export function mockMarkBookingCancelled(
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bookingId: number,
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snapshot: CancelBookingSnapshot,
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): BookingDetailDto {
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const booking = findBooking(bookingId);
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booking.status = 'cancelled';
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booking.cancelledAt = new Date().toISOString();
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booking.cancelledBy = snapshot.cancelledBy;
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booking.cancellationReason = snapshot.cancellationReason;
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booking.cancellationPolicyCode = snapshot.cancellationPolicyCode;
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booking.cancellationRefundPercentage = snapshot.cancellationRefundPercentage;
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booking.refundableAmountIrr = snapshot.refundableAmountIrr;
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for (const session of booking.sessions) {
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if (snapshot.cancelledSessionIds.includes(session.id) && session.status === 'scheduled') {
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session.status = 'cancelled';
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}
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}
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return cloneBooking(booking);
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}
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@@ -0,0 +1,96 @@
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import { clientFetch } from '@/lib/api/client';
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import { unwrap, type ApiEnvelope } from '@/lib/api/types';
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import { ApiError } from '@/lib/api/errors';
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import type {
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CancelBookingInput,
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CancellationPolicyPreview,
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RefundChannel,
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RefundStatus,
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RefundSummary,
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RefundsApi,
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} from '../types';
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const BOOKINGS = '/api/v1/bookings';
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const REFUNDS = '/api/v1/refunds';
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/**
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* The thin b11 customer refund payload (`GET refunds/{id}/status`) — the only refund shape the contract
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* exposes to a customer. The fee-leg decomposition + policy snapshot live on the admin-only
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* `RefundListItem`, so this maps into `RefundSummary` with those fields `null` until REQ-021 serves them.
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*/
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interface RefundStatusWire {
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id: number;
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bookingId: number;
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status: RefundStatus;
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refundChannel: RefundChannel;
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amount: string;
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expectedCustomerRefundEta: string | null;
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reference: string | null;
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}
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function toSummary(wire: RefundStatusWire): RefundSummary {
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return {
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id: wire.id,
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bookingId: wire.bookingId,
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refundStatus: wire.status,
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refundChannel: wire.refundChannel,
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totalRefundedIrr: wire.amount,
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expectedCustomerRefundEta: wire.expectedCustomerRefundEta,
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externalRevertReference: wire.reference,
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// REQ-021: the customer status carries no decomposition/policy/timestamps yet — the fee-split section
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// is hidden until these are served (the mock fills them so the transparency split demos end-to-end).
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refundPercentageApplied: null,
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cancellationPolicyCode: null,
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platformFeeRefundedIrr: null,
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nursePayoutRefundedIrr: null,
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createdAt: null,
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completedAt: null,
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};
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}
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/**
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* Real HTTP implementation of the `RefundsApi` seam. Only `getRefund` maps a **published** b11 route
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* (`GET refunds/{id}/status`, tenancy-scoped); the other three target contract gaps the frontend filed
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* (which is why the domain stays mock-primary — see `constants.ts`):
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* - `resolveCancellationPolicy` → REQ-020 (`GET bookings/{id}/cancellation_policy`): b9 snapshots the
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* policy only *after* a cancel; there is no pre-cancel preview resolving the tier by current lead time
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* + per-session refundability.
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* - `cancelBooking` → REQ-019 (`POST bookings/{id}/cancel`): b11 refunds are admin-only, no customer path.
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* - `getRefundByBooking` → REQ-021 (`GET refunds/by_booking/{id}`): the customer cannot obtain a refund
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* id from the admin-only worklist, so it needs to reach its refund from the booking. `404` = no refund.
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*
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* NOT the primary implementation this phase (`USE_REFUNDS_MOCK = true`).
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*/
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export const refundsClientApi: RefundsApi = {
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resolveCancellationPolicy: async (bookingId: number) =>
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unwrap(
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await clientFetch<ApiEnvelope<CancellationPolicyPreview>>(
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`${BOOKINGS}/${bookingId}/cancellation_policy`,
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),
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),
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cancelBooking: async ({ bookingId, sessionIds, reasonCategory, reasonNotes }: CancelBookingInput) =>
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toSummary(
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unwrap(
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await clientFetch<ApiEnvelope<RefundStatusWire>>(`${BOOKINGS}/${bookingId}/cancel`, {
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method: 'POST',
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body: JSON.stringify({ sessionIds, reasonCategory, reasonNotes }),
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}),
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),
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),
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getRefundByBooking: async (bookingId: number) => {
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try {
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return toSummary(
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unwrap(await clientFetch<ApiEnvelope<RefundStatusWire>>(`${REFUNDS}/by_booking/${bookingId}`)),
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);
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} catch (error) {
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// No refund for this booking (e.g. not cancelled) is a clean empty state, not a failure.
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if (error instanceof ApiError && error.status === 404) return null;
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throw error;
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}
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},
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getRefund: async (refundId: number) =>
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toSummary(unwrap(await clientFetch<ApiEnvelope<RefundStatusWire>>(`${REFUNDS}/${refundId}/status`))),
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};
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@@ -0,0 +1,10 @@
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import { USE_REFUNDS_MOCK } from '../constants';
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import type { RefundsApi } from '../types';
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import { refundsClientApi } from './clientApi';
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import { refundsMockApi } from './mockApi';
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/**
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* The selected `RefundsApi` implementation — the single seam the hooks import. Selection is by config
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* (`USE_REFUNDS_MOCK`), never by scattered `if (mock)` checks.
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*/
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export const refundsApi: RefundsApi = USE_REFUNDS_MOCK ? refundsMockApi : refundsClientApi;
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@@ -0,0 +1,261 @@
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import { parseIrr, sleep } from '@/utils';
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import { ApiError } from '@/lib/api/errors';
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import { mockGetBookingForRefund, mockMarkBookingCancelled } from '@/services/bookings/apis/mockApi';
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import { BNPL_REFUND_ETA_BUSINESS_DAYS, MOCK_POLICY_TIERS } from '../constants';
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import {
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isBookingCancellable,
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isTerminalRefundStatus,
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type CancelBookingInput,
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type CancellationPolicyCode,
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type CancellationPolicyPreview,
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type CancellationSessionPreview,
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type RefundChannel,
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type RefundSummary,
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type RefundsApi,
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} from '../types';
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const MOCK_LATENCY_MS = 350;
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// Integer-only rate math: fractions as parts-per-10000 so the money path never touches a float.
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// (BigInt via the constructor — the tsconfig target predates ES2020 literals, matching utils/money.ts.)
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const RATE_SCALE = BigInt(10_000);
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const ZERO = BigInt(0);
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function fractionPpm(fraction: number): bigint {
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return BigInt(Math.round(fraction * Number(RATE_SCALE)));
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}
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/**
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* Which channel a booking's refund runs through. In production this is derived from the original payment
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* method; the mock pins booking 5002 to BNPL so the ~7–10-business-day ETA banner is demoable, and defaults
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* everything else (incl. f9-converted bookings, which were paid by card) to `psp_card`.
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*/
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const CHANNEL_BY_BOOKING: Record<number, RefundChannel> = {
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5002: 'bnpl_revert',
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};
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function channelFor(bookingId: number): RefundChannel {
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return CHANNEL_BY_BOOKING[bookingId] ?? 'psp_card';
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}
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/**
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* Integer day difference between a `YYYY-MM-DD` date and today, both on the **UTC calendar day** — the
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* bookings mock seeds dates via `new Date().toISOString().slice(0,10)` (UTC), so the tier resolution must
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* use the same basis or a positive-offset timezone (e.g. Asia/Tehran +3:30, just after local midnight)
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* would compute a "today" session as -1 day and flip the tier from partial to no-show.
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*/
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function daysUntil(dateStr: string): number {
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const todayKey = new Date().toISOString().slice(0, 10);
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const target = Date.parse(`${dateStr}T00:00:00Z`);
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const today = Date.parse(`${todayKey}T00:00:00Z`);
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return Math.round((target - today) / 86_400_000);
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}
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/** Resolves the tier code from the earliest un-started session's lead time (mock stand-in for the server). */
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function policyCodeForLead(days: number): CancellationPolicyCode {
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if (days >= 1) return 'free_24h';
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if (days === 0) return 'partial_under_24h';
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return 'customer_no_show';
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}
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/** The BNPL customer cash-back ETA: N business days out, Fridays skipped (product: ~7–10 business days). */
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function businessDaysFromNow(days: number): string {
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const d = new Date();
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let added = 0;
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while (added < days) {
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d.setDate(d.getDate() + 1);
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if (d.getDay() !== 5) added += 1; // getDay() 5 = Friday
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}
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return d.toISOString().slice(0, 10);
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}
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/** A plausible masked (last-4) external reference for a non-card revert — opaque, never parsed. */
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function maskedReference(bookingId: number): string {
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return `••••••${String(bookingId % 10000).padStart(4, '0')}`;
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}
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/**
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* Resolve the cancellation preview from the shared f8 bookings store: which sessions are refundable
|
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* (un-started) vs locked (completed-and-verified, still payout-eligible), the tier by lead time, and the
|
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* refund-vs-fee split decomposed across the two fee legs. All money is BigInt; `refundAmount + fee =
|
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* refundableGross` by construction, so the disclosure's `PriceBreakdown` reconciles to the rial.
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*/
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function computePreview(bookingId: number): CancellationPolicyPreview {
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const booking = mockGetBookingForRefund(bookingId); // throws 404 if unknown
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const channel = channelFor(bookingId);
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const sessions: CancellationSessionPreview[] = booking.sessions.map((s) => ({
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bookingSessionId: s.id,
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sessionIndex: s.sessionIndex,
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scheduledDate: s.scheduledDate,
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refundable: s.status === 'scheduled',
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reasonCode: s.status === 'scheduled' ? 'un_started' : s.status,
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}));
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const refundableSessions = booking.sessions.filter((s) => s.status === 'scheduled');
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const cancellable = isBookingCancellable(booking.status) && refundableSessions.length > 0;
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// Proportional decomposition: the refundable slice of the payout leg is exact (Σ per-session payout);
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// its commission share is proportional. refundableGross = refundablePayout + refundableCommission.
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const totalPayout = parseIrr(booking.nursePayoutAmount);
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const commission = parseIrr(booking.balinyaarCommissionIrr);
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const refundablePayout = refundableSessions.reduce((acc, s) => acc + parseIrr(s.visitPayoutAmount), ZERO);
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const refundableCommission = totalPayout > ZERO ? (commission * refundablePayout) / totalPayout : ZERO;
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const refundableGross = refundablePayout + refundableCommission;
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const earliestDate = refundableSessions
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.map((s) => s.scheduledDate)
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.sort()
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.at(0);
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const policyCode = policyCodeForLead(earliestDate ? daysUntil(earliestDate) : 0);
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const tier = MOCK_POLICY_TIERS[policyCode];
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const ppm = fractionPpm(tier.refundFraction);
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const nursePayoutRefunded = (refundablePayout * ppm) / RATE_SCALE;
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const platformFeeRefunded = (refundableCommission * ppm) / RATE_SCALE;
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const refundAmount = nursePayoutRefunded + platformFeeRefunded;
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const feeAmount = refundableGross - refundAmount; // the retained remainder — reconciles by construction
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||||
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||||
return {
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bookingId,
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||||
cancellable,
|
||||
cancellationPolicyCode: policyCode,
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||||
refundPercentageApplied: tier.refundFraction,
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feePercentage: Math.round((1 - tier.refundFraction) * 100) / 100,
|
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refundAmountIrr: refundAmount.toString(),
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feeAmountIrr: feeAmount.toString(),
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refundableAmountIrr: refundableGross.toString(),
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platformFeeRefundedIrr: platformFeeRefunded.toString(),
|
||||
nursePayoutRefundedIrr: nursePayoutRefunded.toString(),
|
||||
appliesTo: refundableSessions.length === booking.sessions.length ? 'whole_booking' : 'remaining_sessions',
|
||||
leadTimeLabel: tier.leadTimeLabel,
|
||||
refundChannel: channel,
|
||||
expectedCustomerRefundEta: channel === 'bnpl_revert' ? businessDaysFromNow(BNPL_REFUND_ETA_BUSINESS_DAYS) : null,
|
||||
refundableSessionIds: refundableSessions.map((s) => s.id),
|
||||
sessions,
|
||||
};
|
||||
}
|
||||
|
||||
/** The mock's stored refund — a `RefundSummary` plus a read counter that drives the BNPL walk. */
|
||||
interface MockRefund extends RefundSummary {
|
||||
reads: number;
|
||||
}
|
||||
|
||||
let nextRefundId = 7001;
|
||||
const refundsByBooking: Record<number, MockRefund> = {};
|
||||
|
||||
// Seed: a FAILED refund on the already-cancelled booking 5004, so the refund-status screen shows the
|
||||
// needs-attention / contact-support state out of the box (retry is admin-only — DEFERRED to f15).
|
||||
refundsByBooking[5004] = {
|
||||
id: nextRefundId++,
|
||||
bookingId: 5004,
|
||||
refundStatus: 'failed',
|
||||
refundChannel: 'psp_card',
|
||||
totalRefundedIrr: '6000000',
|
||||
expectedCustomerRefundEta: null,
|
||||
externalRevertReference: maskedReference(5004),
|
||||
refundPercentageApplied: 0.5,
|
||||
cancellationPolicyCode: 'partial_under_24h',
|
||||
platformFeeRefundedIrr: '720000',
|
||||
nursePayoutRefundedIrr: '5280000',
|
||||
createdAt: new Date(Date.now() - 2 * 86_400_000).toISOString(),
|
||||
completedAt: null,
|
||||
reads: 0,
|
||||
};
|
||||
|
||||
function toRefundSummary(refund: MockRefund): RefundSummary {
|
||||
const { reads: _reads, ...summary } = refund;
|
||||
return { ...summary };
|
||||
}
|
||||
|
||||
/**
|
||||
* Accelerated mock reconciliation so a BNPL refund's stepper visibly walks *submitted → on its way →
|
||||
* completed* as the status poll ticks (a real BNPL revert takes ~7–10 business days). A card refund is
|
||||
* already `succeeded` at creation — nothing to advance. Forward-only, and stops once terminal.
|
||||
*/
|
||||
function advanceRefund(refund: MockRefund): void {
|
||||
if (refund.refundChannel !== 'bnpl_revert' || isTerminalRefundStatus(refund.refundStatus)) return;
|
||||
refund.reads += 1;
|
||||
if (refund.reads >= 4) {
|
||||
refund.refundStatus = 'succeeded';
|
||||
refund.completedAt = new Date().toISOString();
|
||||
} else {
|
||||
refund.refundStatus = 'processing';
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* In-memory mock behind the `RefundsApi` seam — the whole customer cancel + refund surface b11 doesn't
|
||||
* serve (admin-only refunds; no cancel command / policy preview / refund-by-booking / decomposition on the
|
||||
* customer status → REQ-019/020/021). It reads the shared f8 bookings store to resolve the tier + per-
|
||||
* session refundability, flips the booking to `cancelled` on confirm (so the booking-detail cache reflects
|
||||
* it after invalidation), enforces the outside-policy `409`, and drives the refund through the customer
|
||||
* steps (card immediate `succeeded`; BNPL `processing` with an ETA that reconciles over polls). Swap to the
|
||||
* real `clientApi` once REQ-019/020/021 land (`USE_REFUNDS_MOCK = false`).
|
||||
*/
|
||||
export const refundsMockApi: RefundsApi = {
|
||||
resolveCancellationPolicy: async (bookingId) => {
|
||||
await sleep(MOCK_LATENCY_MS);
|
||||
return computePreview(bookingId);
|
||||
},
|
||||
|
||||
cancelBooking: async ({ bookingId, sessionIds, reasonCategory, reasonNotes }: CancelBookingInput) => {
|
||||
await sleep(MOCK_LATENCY_MS);
|
||||
const preview = computePreview(bookingId);
|
||||
if (!preview.cancellable) {
|
||||
throw new ApiError(409, 'Booking cannot be cancelled', 'not_cancellable');
|
||||
}
|
||||
if (sessionIds && sessionIds.some((id) => !preview.refundableSessionIds.includes(id))) {
|
||||
// Never offer to refund a session the policy marks non-refundable (completed-and-verified).
|
||||
throw new ApiError(409, 'Session is not refundable', 'session_not_refundable');
|
||||
}
|
||||
|
||||
const channel = preview.refundChannel;
|
||||
const now = new Date().toISOString();
|
||||
mockMarkBookingCancelled(bookingId, {
|
||||
cancelledBy: 'customer',
|
||||
cancellationReason: reasonNotes?.trim() || reasonCategory,
|
||||
cancellationPolicyCode: preview.cancellationPolicyCode,
|
||||
cancellationRefundPercentage: preview.refundPercentageApplied,
|
||||
refundableAmountIrr: preview.refundableAmountIrr,
|
||||
cancelledSessionIds: preview.refundableSessionIds,
|
||||
});
|
||||
|
||||
const refund: MockRefund = {
|
||||
id: nextRefundId++,
|
||||
bookingId,
|
||||
// Card refunds succeed immediately; BNPL/manual sit in the reconciliation window (start approved →
|
||||
// processing → succeeded so the customer sees the walk).
|
||||
refundStatus: channel === 'psp_card' ? 'succeeded' : 'approved',
|
||||
refundChannel: channel,
|
||||
totalRefundedIrr: preview.refundAmountIrr,
|
||||
expectedCustomerRefundEta: preview.expectedCustomerRefundEta,
|
||||
externalRevertReference: channel === 'psp_card' ? null : maskedReference(bookingId),
|
||||
refundPercentageApplied: preview.refundPercentageApplied,
|
||||
cancellationPolicyCode: preview.cancellationPolicyCode,
|
||||
platformFeeRefundedIrr: preview.platformFeeRefundedIrr,
|
||||
nursePayoutRefundedIrr: preview.nursePayoutRefundedIrr,
|
||||
createdAt: now,
|
||||
completedAt: channel === 'psp_card' ? now : null,
|
||||
reads: 0,
|
||||
};
|
||||
refundsByBooking[bookingId] = refund;
|
||||
return toRefundSummary(refund);
|
||||
},
|
||||
|
||||
getRefundByBooking: async (bookingId) => {
|
||||
await sleep(MOCK_LATENCY_MS);
|
||||
const refund = refundsByBooking[bookingId];
|
||||
if (!refund) return null; // no refund (e.g. not cancelled) — a clean empty state, not an error
|
||||
advanceRefund(refund);
|
||||
return toRefundSummary(refund);
|
||||
},
|
||||
|
||||
getRefund: async (refundId) => {
|
||||
await sleep(MOCK_LATENCY_MS);
|
||||
const refund = Object.values(refundsByBooking).find((r) => r.id === refundId);
|
||||
if (!refund) throw new ApiError(404, 'Refund not found', 'not_found');
|
||||
advanceRefund(refund);
|
||||
return toRefundSummary(refund);
|
||||
},
|
||||
};
|
||||
@@ -0,0 +1,58 @@
|
||||
import type { CancellationPolicyCode } from './types';
|
||||
|
||||
/**
|
||||
* When true, the refunds domain is served by the in-memory mock (`apis/mockApi.ts`) behind the
|
||||
* `RefundsApi` seam.
|
||||
*
|
||||
* **Mock is primary this phase.** b11 shipped the refund lifecycle **admin-only**: the only
|
||||
* customer-visible surface is `GET refunds/{id}/status` (thin: status/channel/amount/ETA/masked ref).
|
||||
* There is **no** customer cancel command, **no** cancellation-policy preview, **no** refund-by-booking
|
||||
* lookup, and the customer status carries **no** fee-leg decomposition — all filed as REQ-019/020/021.
|
||||
* So the whole cancel + policy-disclosure + fee-split surface is mocked behind this seam. The mock reads
|
||||
* the shared f8 bookings store (lead time + per-session refundability), flips the booking to `cancelled`
|
||||
* on confirm (so the booking-detail cache reflects it), and drives a refund through
|
||||
* `submitted → on_its_way → completed` (card immediate; BNPL processing with an ETA). Flip to `false`
|
||||
* once REQ-019/020/021 land — no hook/component change.
|
||||
*/
|
||||
export const USE_REFUNDS_MOCK = true;
|
||||
|
||||
/**
|
||||
* The cancellation preview depends on `now` vs the booking start (the resolved tier moves as the visit
|
||||
* approaches), so keep it short-lived — never serve a stale tier that under/over-states the fee.
|
||||
*/
|
||||
export const POLICY_PREVIEW_STALE_TIME = 10 * 1000;
|
||||
|
||||
/**
|
||||
* Refund status is read-heavy and mostly stable between visits; a modest stale window avoids a refetch on
|
||||
* re-entry, while the poll (below) keeps a non-terminal refund fresh.
|
||||
*/
|
||||
export const REFUND_STATUS_STALE_TIME = 15 * 1000;
|
||||
export const REFUND_STATUS_GC_TIME = 5 * 60 * 1000;
|
||||
|
||||
/**
|
||||
* The refund-status poll runs **only while the refund is non-terminal** (`requested`/`approved`/
|
||||
* `processing`); it stops at `succeeded`/`failed`/`rejected`. A calm, fixed interval — a refund moves on
|
||||
* the order of days (BNPL) or is already terminal (card), so there is no need for tight backoff.
|
||||
*/
|
||||
export const REFUND_STATUS_POLL_INTERVAL_MS = 5 * 1000;
|
||||
|
||||
/**
|
||||
* Mock-only policy tiers. The product doc pins the shape (free > 24h = 100%/0%; partial < 24h ≈ 50%;
|
||||
* customer no-show up to 100% charge) but flags the 50% as **illustrative/config**, so these are the
|
||||
* mock's stand-in figures until the backend serves `cancellation_policies`. `refundFraction` is 0–1.
|
||||
*/
|
||||
export const MOCK_POLICY_TIERS: Record<
|
||||
CancellationPolicyCode,
|
||||
{ refundFraction: number; leadTimeLabel: 'gt_24h' | 'lt_24h' | 'started' }
|
||||
> = {
|
||||
free_24h: { refundFraction: 1, leadTimeLabel: 'gt_24h' },
|
||||
partial_under_24h: { refundFraction: 0.5, leadTimeLabel: 'lt_24h' },
|
||||
customer_no_show: { refundFraction: 0, leadTimeLabel: 'started' },
|
||||
};
|
||||
|
||||
/**
|
||||
* The BNPL customer cash-back window the mock projects onto `expectedCustomerRefundEta` — the product's
|
||||
* ~7–10 business-day truth, Fridays skipped (see `cancellation-and-payout.md`). Surface it honestly;
|
||||
* never imply the money is back instantly.
|
||||
*/
|
||||
export const BNPL_REFUND_ETA_BUSINESS_DAYS = 10;
|
||||
@@ -0,0 +1,19 @@
|
||||
import { useMutation, useQueryClient } from '@tanstack/react-query';
|
||||
import { refundsApi } from '../apis';
|
||||
import { invalidateAfterCancellation } from '../invalidations';
|
||||
import type { CancelBookingInput } from '../types';
|
||||
|
||||
/**
|
||||
* Submit a customer-initiated cancellation. On success the returned refund is primed into its `byBooking`
|
||||
* key and the affected booking + refund caches are invalidated (so the booking-detail screen reflects the
|
||||
* new cancelled/refund state without a manual refetch, and the refund-status screen renders warm). A `409`
|
||||
* (outside-policy / already-cancelled / nothing-refundable) surfaces inline via `mutation.error` — the
|
||||
* fetch layer already toasts 401/403/5xx, so this hook never double-toasts.
|
||||
*/
|
||||
export function useCancelBooking() {
|
||||
const queryClient = useQueryClient();
|
||||
return useMutation({
|
||||
mutationFn: (input: CancelBookingInput) => refundsApi.cancelBooking(input),
|
||||
onSuccess: (refund, input) => invalidateAfterCancellation(queryClient, input.bookingId, refund),
|
||||
});
|
||||
}
|
||||
@@ -0,0 +1,19 @@
|
||||
import { useQuery } from '@tanstack/react-query';
|
||||
import { refundsApi } from '../apis';
|
||||
import { refundKeys } from '../keys';
|
||||
import { POLICY_PREVIEW_STALE_TIME } from '../constants';
|
||||
|
||||
/**
|
||||
* Resolve the cancellation policy for a booking **before** the customer confirms — the tier (by lead time),
|
||||
* its refund % + fee %, the concrete refund-vs-fee amounts, and the per-session refundable/locked
|
||||
* breakdown. Short `staleTime` because the tier depends on `now` vs the booking start (a stale preview
|
||||
* could under/over-state the fee); enabled only when a booking id is present.
|
||||
*/
|
||||
export function useCancellationPolicyPreview(bookingId: number | undefined, options?: { enabled?: boolean }) {
|
||||
return useQuery({
|
||||
queryKey: refundKeys.policyPreview(bookingId ?? -1),
|
||||
queryFn: () => refundsApi.resolveCancellationPolicy(bookingId as number),
|
||||
enabled: (options?.enabled ?? true) && bookingId != null && bookingId > 0,
|
||||
staleTime: POLICY_PREVIEW_STALE_TIME,
|
||||
});
|
||||
}
|
||||
@@ -0,0 +1,31 @@
|
||||
import { useQuery } from '@tanstack/react-query';
|
||||
import { refundsApi } from '../apis';
|
||||
import { refundKeys } from '../keys';
|
||||
import {
|
||||
REFUND_STATUS_GC_TIME,
|
||||
REFUND_STATUS_POLL_INTERVAL_MS,
|
||||
REFUND_STATUS_STALE_TIME,
|
||||
} from '../constants';
|
||||
import { isTerminalRefundStatus } from '../types';
|
||||
|
||||
/**
|
||||
* The customer's read-only refund status for a booking. Polls (`refetchInterval`) **only while the refund
|
||||
* is non-terminal** (`requested`/`approved`/`processing`) and **stops** at `succeeded`/`failed`/`rejected`
|
||||
* — and never polls the empty state (no refund → `null`). A modest `staleTime`/`gcTime` means re-entering
|
||||
* the screen doesn't re-hit the network needlessly; the cancel mutation primes this key so the first render
|
||||
* is warm. `data` is `null` when the booking has no refund.
|
||||
*/
|
||||
export function useRefundStatus(bookingId: number | undefined, options?: { enabled?: boolean }) {
|
||||
return useQuery({
|
||||
queryKey: refundKeys.byBooking(bookingId ?? -1),
|
||||
queryFn: () => refundsApi.getRefundByBooking(bookingId as number),
|
||||
enabled: (options?.enabled ?? true) && bookingId != null && bookingId > 0,
|
||||
staleTime: REFUND_STATUS_STALE_TIME,
|
||||
gcTime: REFUND_STATUS_GC_TIME,
|
||||
refetchInterval: (query) => {
|
||||
const refund = query.state.data;
|
||||
if (!refund) return false;
|
||||
return isTerminalRefundStatus(refund.refundStatus) ? false : REFUND_STATUS_POLL_INTERVAL_MS;
|
||||
},
|
||||
});
|
||||
}
|
||||
@@ -0,0 +1,7 @@
|
||||
/**
|
||||
* Refunds domain barrel — re-exports **hooks only** (per the `services/{domain}` convention).
|
||||
* Import types/keys/apis directly from their files when needed.
|
||||
*/
|
||||
export { useCancellationPolicyPreview } from './hooks/useCancellationPolicyPreview';
|
||||
export { useCancelBooking } from './hooks/useCancelBooking';
|
||||
export { useRefundStatus } from './hooks/useRefundStatus';
|
||||
@@ -0,0 +1,22 @@
|
||||
import type { QueryClient } from '@tanstack/react-query';
|
||||
import { bookingKeys } from '@/services/bookings/keys';
|
||||
import { refundKeys } from './keys';
|
||||
import type { RefundSummary } from './types';
|
||||
|
||||
/**
|
||||
* The one cache transition a successful cancellation causes: the booking flipped `cancelled` and a refund
|
||||
* now exists. Prime the fresh refund into its `byBooking` key (so the refund-status screen renders warm,
|
||||
* no first-render spinner) and invalidate exactly the affected keys — the booking detail (its status/note
|
||||
* changed), the bookings lists (the row moved to cancelled), the policy preview (no longer cancellable),
|
||||
* and the refund's `byBooking` — never a blanket refetch. Called from `useCancelBooking`.
|
||||
*/
|
||||
export function invalidateAfterCancellation(
|
||||
queryClient: QueryClient,
|
||||
bookingId: number,
|
||||
refund: RefundSummary,
|
||||
): void {
|
||||
queryClient.setQueryData(refundKeys.byBooking(bookingId), refund);
|
||||
queryClient.invalidateQueries({ queryKey: bookingKeys.bookingDetail(bookingId) });
|
||||
queryClient.invalidateQueries({ queryKey: bookingKeys.lists() });
|
||||
queryClient.invalidateQueries({ queryKey: refundKeys.policyPreview(bookingId) });
|
||||
}
|
||||
@@ -0,0 +1,18 @@
|
||||
/**
|
||||
* React Query key factory for the refunds domain (hierarchical, per the `services/{domain}` pattern).
|
||||
* The cancellation preview and the refund status are keyed by the **booking** id (the customer reaches a
|
||||
* refund through its booking, never through an admin-only refund id); `detail` keys the by-refund-id read
|
||||
* used by the real `refunds/{id}/status` route.
|
||||
*/
|
||||
export const refundKeys = {
|
||||
all: ['refunds'] as const,
|
||||
|
||||
policyPreviews: () => [...refundKeys.all, 'policy_preview'] as const,
|
||||
policyPreview: (bookingId: number) => [...refundKeys.policyPreviews(), bookingId] as const,
|
||||
|
||||
byBookings: () => [...refundKeys.all, 'by_booking'] as const,
|
||||
byBooking: (bookingId: number) => [...refundKeys.byBookings(), bookingId] as const,
|
||||
|
||||
details: () => [...refundKeys.all, 'detail'] as const,
|
||||
detail: (refundId: number) => [...refundKeys.details(), refundId] as const,
|
||||
};
|
||||
@@ -0,0 +1,195 @@
|
||||
import type { BookingSessionStatus, BookingStatus } from '@/services/bookings/types';
|
||||
|
||||
/**
|
||||
* Refunds & cancellation domain (b11 contract `dev/contracts/domains/refunds-invoices.md`). This is the
|
||||
* **customer** half of the refund story: resolve the applicable cancellation policy by lead time, disclose
|
||||
* the fee/refund split before confirming, request the cancellation, then follow the read-only refund
|
||||
* status. The admin refund console (create/approve, leg-split editor, clawback banner, retry) is DEFERRED
|
||||
* to f15-b15.
|
||||
*
|
||||
* Load-bearing semantics (contract + product `07-cancellation-and-refunds.md` / `cancellation-and-payout.md`):
|
||||
* - **Refunds are admin-only.** The customer can *request* a cancellation and *read* the refund's progress;
|
||||
* it can never self-issue money. The copy reflects the admin-approved, ticket-linked reality.
|
||||
* - **Money is IRR integer, on the wire as a digit-string.** Parse/format only via the `@/utils` BigInt
|
||||
* helpers; Toman is display-only. The refund is the decomposition of `gross = commission + payout` —
|
||||
* render `platformFeeRefundedIrr` / `nursePayoutRefundedIrr` as served; never recompute the split.
|
||||
* - **Disclose the fee/refund % BEFORE confirm.** The policy (resolved by lead time + actor) and its
|
||||
* refund % + fee % must be on screen and acknowledged before the cancellation can be submitted.
|
||||
* - **BNPL is asynchronous.** For `bnpl_revert`, surface the `expectedCustomerRefundEta` (~7–10 business
|
||||
* days) honestly — the money returns *through the provider*, never instantly, never Balinyaar → customer.
|
||||
* - **Per-session, not all-or-nothing.** Only un-started sessions are refundable; completed-and-verified
|
||||
* sessions stay payout-eligible and render as locked.
|
||||
* - **Never render a label off a raw enum code** — codes map to i18n keys in both locales.
|
||||
*/
|
||||
|
||||
/**
|
||||
* `refunds.status` (b11 contract enum, forward-only). A card refund goes `approved → succeeded`
|
||||
* immediately; a BNPL/manual refund sits in `processing` until the async customer cash-back reconciles.
|
||||
* The customer-facing UI maps these six codes onto three steps (see `refundCustomerStep`).
|
||||
*/
|
||||
export type RefundStatus = 'requested' | 'approved' | 'processing' | 'succeeded' | 'failed' | 'rejected';
|
||||
|
||||
/** `refunds.refund_channel` (b11). The data-model's `manual_bank` is served as the canonical `manual`. */
|
||||
export type RefundChannel = 'psp_card' | 'bnpl_revert' | 'manual';
|
||||
|
||||
/** The three customer-facing refund steps the six contract statuses collapse onto. */
|
||||
export const CUSTOMER_REFUND_STEP_ORDER = ['submitted', 'on_its_way', 'completed'] as const;
|
||||
export type CustomerRefundStep = (typeof CUSTOMER_REFUND_STEP_ORDER)[number];
|
||||
|
||||
/**
|
||||
* Maps the contract `RefundStatus` onto the customer's mental model: *submitted → on its way → completed*,
|
||||
* with `failed`/`rejected` collapsing to a distinct error state (never a fourth happy step).
|
||||
*/
|
||||
export function refundCustomerStep(status: RefundStatus): CustomerRefundStep | 'failed' {
|
||||
switch (status) {
|
||||
case 'requested':
|
||||
case 'approved':
|
||||
return 'submitted';
|
||||
case 'processing':
|
||||
return 'on_its_way';
|
||||
case 'succeeded':
|
||||
return 'completed';
|
||||
case 'failed':
|
||||
case 'rejected':
|
||||
return 'failed';
|
||||
}
|
||||
}
|
||||
|
||||
/** Zero-based `activeStep` for the three-step refund stepper (only meaningful for the non-`failed` steps). */
|
||||
export function refundStepIndex(status: RefundStatus): number {
|
||||
const step = refundCustomerStep(status);
|
||||
if (step === 'failed') return CUSTOMER_REFUND_STEP_ORDER.length - 1;
|
||||
return CUSTOMER_REFUND_STEP_ORDER.indexOf(step);
|
||||
}
|
||||
|
||||
/** `succeeded` (completed) or `failed`/`rejected` (dead) — nothing left to poll. */
|
||||
export function isTerminalRefundStatus(status: RefundStatus): boolean {
|
||||
return status === 'succeeded' || status === 'failed' || status === 'rejected';
|
||||
}
|
||||
|
||||
/**
|
||||
* Proposed cancellation-policy tier codes (REQ-020). The product docs describe the tiers (free > 24h,
|
||||
* partial < 24h, customer no-show) but pin **no** wire code-names, so these are the client-mock codes the
|
||||
* UI maps to i18n keys; when the backend defines the real `cancellation_policy_code` set the map updates.
|
||||
* **Never** render a label off the raw code.
|
||||
*/
|
||||
export type CancellationPolicyCode = 'free_24h' | 'partial_under_24h' | 'customer_no_show';
|
||||
|
||||
/** The lead-time bucket that resolved the tier — drives an explanatory i18n label, not the money. */
|
||||
export type CancellationLeadTime = 'gt_24h' | 'lt_24h' | 'started';
|
||||
|
||||
/** Whether the whole booking or only the remaining (un-started) sessions are being cancelled. */
|
||||
export type CancellationScope = 'whole_booking' | 'remaining_sessions';
|
||||
|
||||
/** Why a session is refundable or locked — maps to an i18n reason chip. `un_started` ⇔ refundable. */
|
||||
export type CancellationSessionReason = 'un_started' | BookingSessionStatus;
|
||||
|
||||
/** One session's refundability in the cancellation preview (refundable ⇔ un-started; locked otherwise). */
|
||||
export interface CancellationSessionPreview {
|
||||
bookingSessionId: number;
|
||||
sessionIndex: number;
|
||||
/** ISO date `YYYY-MM-DD`. */
|
||||
scheduledDate: string;
|
||||
refundable: boolean;
|
||||
/** `un_started` when refundable; otherwise the blocking session status (`completed`/`in_progress`/…). */
|
||||
reasonCode: CancellationSessionReason;
|
||||
}
|
||||
|
||||
/**
|
||||
* The resolved cancellation preview shown BEFORE confirm (REQ-020 — not served by b11 yet, mock-primary).
|
||||
* `refundAmountIrr + feeAmountIrr = refundableAmountIrr` by construction, so the disclosure's
|
||||
* `PriceBreakdown` (refund-vs-fee split) reconciles to the rial. The fee-leg decomposition
|
||||
* (`platformFeeRefundedIrr` / `nursePayoutRefundedIrr`) is served, never recomputed client-side.
|
||||
*/
|
||||
export interface CancellationPolicyPreview {
|
||||
bookingId: number;
|
||||
/** `false` when nothing is refundable (already cancelled/completed, or no un-started sessions). */
|
||||
cancellable: boolean;
|
||||
cancellationPolicyCode: CancellationPolicyCode;
|
||||
/** 0–1 fraction of the refundable amount returned to the customer. */
|
||||
refundPercentageApplied: number;
|
||||
/** 0–1 fraction retained as the cancellation fee/penalty (`= 1 - refundPercentageApplied`). */
|
||||
feePercentage: number;
|
||||
/** IRR digit-string — the amount refunded to the customer. */
|
||||
refundAmountIrr: string;
|
||||
/** IRR digit-string — the amount retained as the fee. */
|
||||
feeAmountIrr: string;
|
||||
/** IRR digit-string — the base being decided (`refundAmountIrr + feeAmountIrr`; the un-started gross). */
|
||||
refundableAmountIrr: string;
|
||||
/** Decomposition of `refundAmountIrr` across the two fee legs (served, never recomputed). */
|
||||
platformFeeRefundedIrr: string;
|
||||
nursePayoutRefundedIrr: string;
|
||||
appliesTo: CancellationScope;
|
||||
leadTimeLabel: CancellationLeadTime;
|
||||
/** The channel the refund will run through — drives the ETA preview wording. */
|
||||
refundChannel: RefundChannel;
|
||||
/** Populated only for `bnpl_revert` (the ~7–10 business-day window); a date `YYYY-MM-DD`. */
|
||||
expectedCustomerRefundEta: string | null;
|
||||
/** The refundable session ids the confirm submits (all un-started sessions). */
|
||||
refundableSessionIds: number[];
|
||||
sessions: CancellationSessionPreview[];
|
||||
}
|
||||
|
||||
/** The customer's stated reason category for cancelling — maps to an i18n label, never rendered raw. */
|
||||
export type CancelReasonCategory =
|
||||
| 'changed_mind'
|
||||
| 'schedule_conflict'
|
||||
| 'found_other_care'
|
||||
| 'other';
|
||||
|
||||
/** `POST bookings/{bookingId}/cancel` input (REQ-019 — customer-initiated; not served by b11 yet). */
|
||||
export interface CancelBookingInput {
|
||||
bookingId: number;
|
||||
/** The un-started sessions to cancel (whole-remaining by default); omitted = all refundable. */
|
||||
sessionIds?: number[];
|
||||
reasonCategory: CancelReasonCategory;
|
||||
reasonNotes?: string;
|
||||
}
|
||||
|
||||
/**
|
||||
* The customer-facing refund view. A superset of the thin b11 `GET refunds/{id}/status` payload
|
||||
* (`{ id, bookingId, status, refundChannel, amount, expectedCustomerRefundEta, reference }`) — the mock
|
||||
* fills the whole shape; the real `clientApi` maps the thin contract and leaves the decomposition fields
|
||||
* `null` until REQ-021 exposes them to the customer. The UI renders the fee-leg split only when present.
|
||||
*/
|
||||
export interface RefundSummary {
|
||||
id: number;
|
||||
bookingId: number;
|
||||
refundStatus: RefundStatus;
|
||||
refundChannel: RefundChannel;
|
||||
/** IRR digit-string — the total refunded to the customer (the contract's `amount`). */
|
||||
totalRefundedIrr: string;
|
||||
/** Populated for `bnpl_revert` (the ~7–10 business-day window); a date `YYYY-MM-DD`. */
|
||||
expectedCustomerRefundEta: string | null;
|
||||
/** Opaque, **masked** (last 4 only) external reference — never parse it. */
|
||||
externalRevertReference: string | null;
|
||||
/** --- Fee-leg decomposition + policy snapshot (REQ-021: `null` on the real path until served). --- */
|
||||
refundPercentageApplied: number | null;
|
||||
cancellationPolicyCode: string | null;
|
||||
platformFeeRefundedIrr: string | null;
|
||||
nursePayoutRefundedIrr: string | null;
|
||||
createdAt: string | null;
|
||||
completedAt: string | null;
|
||||
}
|
||||
|
||||
/**
|
||||
* Whether a booking can still be cancelled by the customer (has an un-started remainder). `confirmed` or
|
||||
* `in_progress` are candidates; the resolved preview reports `cancellable: false` if no un-started session
|
||||
* actually remains. Terminal/settled states (`completed`/`closed`/`disputed`/`cancelled`/`pending_payment`)
|
||||
* are never customer-cancellable here.
|
||||
*/
|
||||
export function isBookingCancellable(status: BookingStatus): boolean {
|
||||
return status === 'confirmed' || status === 'in_progress';
|
||||
}
|
||||
|
||||
/**
|
||||
* The refunds API seam — the real HTTP client and the in-memory mock both implement this interface;
|
||||
* selection is by config (`USE_REFUNDS_MOCK`), never scattered `if (mock)` checks.
|
||||
*/
|
||||
export interface RefundsApi {
|
||||
resolveCancellationPolicy(bookingId: number): Promise<CancellationPolicyPreview>;
|
||||
cancelBooking(input: CancelBookingInput): Promise<RefundSummary>;
|
||||
/** `null` when the booking has no refund (e.g. not cancelled) — a clean empty state, not an error. */
|
||||
getRefundByBooking(bookingId: number): Promise<RefundSummary | null>;
|
||||
getRefund(refundId: number): Promise<RefundSummary>;
|
||||
}
|
||||
Reference in New Issue
Block a user