{
  "nav": {
    "home": "Home",
    "bookings": "Bookings",
    "patients": "Patients",
    "wallet": "Wallet",
    "profile": "Profile",
    "bank": "Bank account",
    "coverage": "Coverage",
    "services": "Services",
    "dashboard": "Dashboard",
    "requests": "Requests",
    "verification": "Verification",
    "visits": "Visits",
    "earnings": "Earnings",
    "admin": "Admin",
    "overview": "Overview",
    "users": "Users",
    "notifications": "Notifications",
    "support": "Support",
    "login": "Login",
    "logout": "Logout",
    "payouts": "Payouts",
    "reviews": "Reviews",
    "config": "Configuration",
    "holidays": "Holidays",
    "alerts": "Alerts",
    "audit": "Audit log",
    "partners": "Partner centers",
    "roles": "Roles",
    "tickets": "Tickets",
    "partner_home": "Center",
    "partner_nurses": "Sponsored nurses",
    "partner_bookings": "Bookings",
    "partner_settlement": "Settlement",
    "search": "Search",
    "checkout": "Checkout",
    "addresses": "Addresses",
    "more": "More",
    "group_today": "Today",
    "group_profession": "My profession",
    "group_finance": "Finance",
    "group_support": "Support",
    "group_trust": "Trust",
    "group_system": "System"
  },
  "common": {
    "dark_mode": "Dark mode",
    "light_mode": "Light mode",
    "direction_ltr": "Switch to LTR",
    "direction_rtl": "Switch to RTL",
    "coming_soon": "Coming soon",
    "loading": "Loading…",
    "retry": "Retry",
    "add": "Add",
    "cancel": "Cancel",
    "save": "Save",
    "saving": "Saving…",
    "back": "Back",
    "close": "Close",
    "optional": "Optional",
    "currency_toman": "Toman",
    "brand": "Balinyaar",
    "brand_tagline": "Home care you can trust",
    "open_sidebar": "Open menu",
    "switch_locale": "Switch to {locale}"
  },
  "shell": {
    "customer_app": "Family app",
    "nurse_app": "Nurse view",
    "admin_console": "Admin console",
    "placeholder_body": "This area will be built in a later phase.",
    "partner_console": "Partner portal",
    "switch_to_nurse": "Nurse view",
    "switch_to_customer": "Family app"
  },
  "home": {
    "greeting_named": "Hi, {name}",
    "greeting_plain": "Hi there",
    "subtitle": "Manage care for the people you love.",
    "search_placeholder": "Search a service or nurse…",
    "search_action": "Search",
    "categories_title": "Services",
    "categories_error": "Couldn't load services.",
    "categories_empty": "No services have been set up yet.",
    "nudge_patient_title": "Complete the patient record",
    "nudge_patient_body": "Add conditions, medications and routine so nurses arrive prepared.",
    "nudge_patient_cta": "Open patients",
    "nudge_profile_title": "Complete your profile",
    "nudge_profile_body": "Add an emergency contact to speed up bookings.",
    "nudge_profile_cta": "Go to profile",
    "patients_error": "Couldn't load your patients."
  },
  "onboarding": {
    "step_relation": "Who for",
    "step_patient": "Patient",
    "relation_title": "Who are you arranging care for?",
    "relation_subtitle": "This helps us tailor the right care. You can add more people later.",
    "relation_parent": "Parent",
    "relation_spouse": "Spouse",
    "relation_child": "Child",
    "relation_self": "Myself",
    "patient_title": "Register the patient",
    "patient_subtitle": "The person receiving care — not necessarily the account holder.",
    "name_label": "Full name",
    "name_required": "Enter the patient's name",
    "age_label": "Age",
    "age_invalid": "Enter a valid age",
    "gender_label": "Gender",
    "gender_male": "Male",
    "gender_female": "Female",
    "gender_required": "Patient gender is required",
    "conditions_label": "Conditions",
    "conditions_hint": "Optional — select any that apply.",
    "condition_elderly": "Elderly",
    "condition_post_surgery": "Post-surgery",
    "condition_diabetes": "Diabetes",
    "condition_mobility": "Limited mobility",
    "condition_dementia": "Dementia",
    "continue": "Continue",
    "save_continue": "Save and continue",
    "saved": "Patient saved"
  },
  "patients": {
    "title": "Patients",
    "subtitle": "The people you arrange care for.",
    "add": "Add patient",
    "add_title": "Add patient",
    "edit_title": "Edit patient",
    "edit": "Edit",
    "archive": "Archive",
    "empty_title": "No patients yet",
    "empty_body": "Add your first patient to get started.",
    "archive_title": "Archive patient?",
    "archive_body": "This patient is removed from your list, but past booking records are kept.",
    "archive_confirm": "Archive",
    "archived": "Patient archived",
    "age_years": "{age} yrs",
    "conditions_none": "No recorded conditions",
    "unavailable": "This patient isn't available to you.",
    "open_record": "Open {name}'s record",
    "load_error": "Couldn't load your patients."
  },
  "profile": {
    "title": "Profile",
    "subtitle": "Your details and emergency contact.",
    "first_name": "First name",
    "last_name": "Last name",
    "language": "Preferred language",
    "language_fa": "Persian",
    "language_en": "English",
    "emergency_section": "Emergency contact",
    "emergency_hint": "Who we call in an emergency.",
    "emergency_name": "Emergency contact name",
    "emergency_phone": "Emergency contact phone",
    "emergency_phone_invalid": "Enter a valid mobile number",
    "save": "Save",
    "saved": "Profile saved",
    "completion_done": "Your profile is complete.",
    "completion_todo": "Complete your profile to speed up bookings.",
    "load_error": "Couldn't load your profile.",
    "app_language": "App language",
    "sign_out": "Sign out"
  },
  "nurseProfile": {
    "title": "Nurse profile",
    "subtitle": "What families see when they find you.",
    "photo": "Profile photo",
    "photo_hint": "A clear photo of your face.",
    "upload": "Upload photo",
    "uploading": "Uploading…",
    "bio": "About me",
    "bio_hint": "A short intro — experience, focus, approach.",
    "years": "Years of experience",
    "years_invalid": "Enter a number between 0 and 80",
    "save": "Save profile",
    "saved": "Profile saved",
    "unverified_title": "Your profile isn't active yet",
    "unverified_body": "Complete identity verification to appear to families and receive bookings.",
    "unverified_cta": "Complete verification",
    "deferred_services": "Manage your services & prices in the Services section; available days come in a later step.",
    "save_error": "Couldn't save your profile. Please try again.",
    "avatar_upload_error": "Couldn't upload your photo. Please try again."
  },
  "bank": {
    "title": "Bank account",
    "subtitle": "Where your earnings are paid out.",
    "iban_label": "IBAN (Sheba)",
    "iban_hint": "Starts with IR followed by 24 digits.",
    "iban_invalid": "Enter a valid IBAN (IR + 24 digits)",
    "holder_label": "Account holder name",
    "holder_hint": "Must be exactly your own name.",
    "holder_required": "Enter the account holder name",
    "submit": "Submit account",
    "submitting": "Submitting…",
    "added": "Account submitted — ownership inquiry started",
    "add_error": "This account couldn't be added. Check the IBAN and try again.",
    "status_pending_chip": "Checking",
    "status_pending_title": "Verifying account ownership",
    "status_pending_body": "The Sheba ownership inquiry is running; this can take a moment.",
    "status_verified_chip": "Verified",
    "status_verified_title": "Account verified",
    "status_verified_body": "This account is ready to receive your payouts.",
    "status_mismatch_chip": "Ownership mismatch",
    "status_mismatch_title": "The account must be in your own name",
    "status_mismatch_body": "This account's holder doesn't match your identity. Please enter the IBAN of an account in your own name.",
    "reenter": "Enter another account",
    "make_primary": "Make primary",
    "primary_set": "Primary account updated",
    "iban_masked_label": "IBAN",
    "primary": "Primary",
    "empty_title": "No bank account yet",
    "empty_body": "Add a bank account in your own name to receive payouts."
  },
  "geo": {
    "province": "Province",
    "city": "City",
    "district": "District",
    "whole_city": "Whole city",
    "city_needs_province": "Choose a province first",
    "district_needs_city": "Choose a city first",
    "district_optional": "Optional",
    "no_districts": "This city has no districts — whole city"
  },
  "address": {
    "title": "Addresses",
    "subtitle": "Where nurses will visit.",
    "add": "Add address",
    "add_title": "Add address",
    "edit_title": "Edit address",
    "edit": "Edit",
    "delete": "Delete",
    "empty_title": "No addresses yet",
    "empty_body": "Add your first address so nurses know where to go.",
    "primary": "Primary",
    "set_primary": "Set as primary",
    "primary_set": "Primary address updated",
    "delete_title": "Delete address?",
    "delete_body": "This address is removed from your list.",
    "delete_confirm": "Delete",
    "deleted": "Address deleted",
    "saved": "Address saved",
    "save_error": "This address couldn't be saved. Please try again.",
    "unavailable": "This address isn't available to you.",
    "title_label": "Address label",
    "title_placeholder": "e.g. Home, Work",
    "title_required": "Enter a label for this address",
    "line_label": "Street address",
    "line_hint": "Building, street, unit — the detail a nurse needs to find the door.",
    "line_required": "Enter the street address",
    "city_required": "Select a city",
    "set_primary_toggle": "Set as primary address",
    "map_hint": "Tap or drag the marker to the patient's exact location.",
    "map_required": "Drop a pin on the map",
    "map_lat": "Lat",
    "map_lng": "Lng",
    "manage_title": "Your addresses",
    "manage_body": "Manage the places nurses visit.",
    "manage_cta": "Manage addresses"
  },
  "coverage": {
    "title": "Coverage areas",
    "subtitle": "The cities and districts you'll travel to.",
    "areas_heading": "Your areas",
    "add_title": "Add a coverage area",
    "scope_label": "Coverage",
    "scope_whole_city": "Whole city",
    "scope_districts": "Specific districts",
    "add": "Add area",
    "adding": "Adding…",
    "whole_city_chip": "Whole city",
    "empty_title": "No coverage areas yet",
    "empty_warning": "You won't appear in search until you add at least one coverage area.",
    "duplicate": "You already cover this area.",
    "city_required": "Select a city",
    "district_required": "Select a district, or switch to whole city.",
    "added": "Coverage area added",
    "add_error": "This area couldn't be added. Please try again.",
    "remove_title": "Remove coverage area?",
    "remove_body": "You'll no longer be matched for visits in this area.",
    "remove_confirm": "Remove",
    "removed": "Coverage area removed"
  },
  "catalog": {
    "unit_per_hour": "hourly",
    "unit_per_session": "per session",
    "unit_per_half_day": "per half-day",
    "unit_per_day": "daily",
    "unit_per_24h": "24-hour (live-in)",
    "count_per_hour": "hours",
    "count_per_session": "sessions",
    "count_per_half_day": "half-days",
    "count_per_day": "days",
    "count_per_24h": "days (24h)",
    "estimate_label": "Estimated total",
    "estimate_for": "for {count} {unit}"
  },
  "services": {
    "title": "Services & prices",
    "subtitle": "The services you offer and what each costs.",
    "add": "Add service",
    "empty_title": "No services yet",
    "empty_body": "Add at least one active, priced service so families can find and book you.",
    "active_chip": "Active",
    "inactive_chip": "Deactivated",
    "inactive_hint": "This service is deactivated and can't be booked.",
    "edit": "Edit",
    "deactivate": "Deactivate",
    "activate": "Reactivate",
    "deactivate_title": "Deactivate this service?",
    "deactivate_body": "It becomes unbookable and drops out of search. You can reactivate it anytime — it is never deleted.",
    "deactivate_confirm": "Deactivate",
    "deactivated_toast": "Service deactivated",
    "activated_toast": "Service reactivated",
    "toggle_error": "That couldn't be done. Please try again.",
    "builder_add_title": "Add a new service",
    "builder_edit_title": "Edit service",
    "step_category": "Category",
    "step_options": "Options",
    "step_price": "Price",
    "category_title": "Choose the service category",
    "category_subtitle": "Every service belongs to one category.",
    "categories_error": "Couldn't load categories. Please try again.",
    "category_locked": "The category can't be changed after a service is created.",
    "options_title": "Set the service options",
    "options_subtitle": "Pick one option for each required item.",
    "options_none": "This category has no options to configure.",
    "required_badge": "Required",
    "optional_badge": "Optional",
    "options_incomplete": "Answer every required item to continue.",
    "price_title": "Set the price and unit",
    "price_label": "Price (Toman)",
    "price_hint": "Enter the price in Toman.",
    "price_required": "Enter a valid price greater than zero.",
    "unit_label": "Price unit",
    "duration_label": "Duration / count",
    "duration_hint": "Optional — add a duration to preview the estimated total.",
    "rate_note": "This is the base rate per unit, not the full total.",
    "display_name_label": "Display name",
    "display_name_hint": "Auto-generated from your options — you can edit it.",
    "duplicate_warning": "You already have a service with these exact details. Change an option or the category.",
    "summary_options": "Options",
    "summary_none": "No options",
    "next": "Next",
    "submit_create": "Add service",
    "submit_save": "Save changes",
    "create_error": "The service couldn't be saved. Check your inputs and try again.",
    "created_toast": "Service added",
    "saved_toast": "Changes saved",
    "list_error": "Couldn't load your services.",
    "options_error": "Couldn't load this category's options."
  },
  "search": {
    "title": "Find a nurse",
    "subtitle": "Only verified, background-checked nurses appear here.",
    "section_category": "Care category",
    "section_location": "City",
    "section_gender": "Caregiver gender",
    "section_date": "Date",
    "section_price": "Price range (optional)",
    "gender_female": "Woman",
    "gender_male": "Man",
    "gender_any": "No preference",
    "gender_hint": "For personal and bodily care, many families prefer a same-gender caregiver. Your choice is carried into the booking request.",
    "date_hint": "We pass your preferred date to the nurse — it does not remove nurses from the results.",
    "price_hint": "Leave blank to see every price.",
    "price_min": "From",
    "price_max": "To",
    "toman": "Toman",
    "categories_error": "Couldn't load categories.",
    "cta_choose_category_city": "Choose a category and city",
    "cta_loading": "Counting nurses…",
    "cta_view_results": "View {count, plural, =0 {no nurses} one {# nurse} other {# nurses}}",
    "results_loading_title": "Searching…",
    "results_count": "{count, plural, =0 {No nurses} one {# nurse} other {# nurses}}",
    "sort_label": "Sort",
    "sort_rating": "Rating",
    "results_error": "Something went wrong loading results.",
    "retry": "Try again",
    "load_more": "Load more",
    "empty_title": "No nurses match your filters",
    "empty_suggest_gender": "Try removing the gender filter.",
    "empty_suggest_district": "Clear the district to search the whole city.",
    "empty_suggest_city": "Try a nearby city like Mashhad, Isfahan, or Shiraz.",
    "empty_cta": "Adjust filters",
    "unnamed_nurse": "Nurse",
    "reviews_count": "({count, plural, =0 {no reviews} one {# review} other {# reviews}})",
    "distance_km": "{km} km",
    "price_from": "from",
    "profile_not_found_title": "Nurse unavailable",
    "profile_not_found_body": "This nurse is no longer available.",
    "profile_not_found_cta": "Back to search",
    "profile_error_title": "Couldn't load profile",
    "profile_error_body": "Something went wrong loading this nurse.",
    "badge_ino": "Nursing Council",
    "years_experience": "{years} years' experience",
    "specialty_elderly": "Elderly care",
    "specialty_icu": "Critical care",
    "specialty_pediatric": "Pediatric care",
    "specialty_post_surgery": "Post-surgery care",
    "specialty_wound_care": "Wound care",
    "services_empty": "No services listed yet.",
    "request_booking": "Request booking",
    "tab_services": "Services",
    "tab_reviews": "Reviews"
  },
  "booking": {
    "gender_female": "Woman",
    "gender_male": "Man",
    "gender_any": "No preference",
    "unnamed_nurse": "Nurse",
    "summary_patient": "Patient",
    "summary_service": "Service",
    "summary_address": "Address",
    "summary_when": "Time",
    "request_title": "Booking request",
    "form_subtitle": "Send a request to this nurse. No payment is taken yet — the nurse reviews it first.",
    "missing_nurse_title": "No nurse selected",
    "missing_nurse_body": "Choose a nurse from search, then send a request.",
    "missing_nurse_cta": "Find a nurse",
    "patient_label": "Patient (care recipient)",
    "patient_placeholder": "Select a patient",
    "patient_empty": "You haven't added a patient yet.",
    "patient_add_cta": "Add a patient",
    "service_label": "Service type",
    "service_placeholder": "Select a service",
    "service_empty": "This nurse has no bookable service.",
    "address_label": "Address",
    "address_placeholder": "Select an address",
    "address_empty": "You haven't added an address yet.",
    "address_add_cta": "Add an address",
    "address_whole_city": "Whole city",
    "date_label": "Date",
    "time_start_label": "From",
    "time_end_label": "To",
    "gender_label": "Caregiver gender",
    "gender_hint": "For personal/bodily care, a same-gender caregiver matters. Your choice is sent with the request.",
    "notes_label": "Notes for the nurse",
    "notes_placeholder": "What the nurse sees before accepting…",
    "notes_hint": "This is the only thing the nurse sees before accepting. The full care record is added after confirmation.",
    "notes_counter": "{count}/{max}",
    "submit": "Send request",
    "submitting": "Sending…",
    "error_patient_required": "Choose a patient.",
    "error_service_required": "Choose a service.",
    "error_address_required": "Choose an address.",
    "error_gender_required": "Choose the caregiver gender.",
    "error_date_required": "Choose a date.",
    "error_time_required": "Choose a start and end time.",
    "error_time_range": "The end time must be after the start time.",
    "error_past_date": "Choose a future date and time.",
    "error_notes_long": "Notes are too long.",
    "error_gender_mismatch": "The chosen gender doesn't match this nurse.",
    "error_not_bookable": "This service can't be booked right now.",
    "error_tenancy": "That patient or address wasn't found.",
    "error_generic": "Couldn't send the request. Please try again.",
    "awaiting_title": "Request sent to the nurse",
    "awaiting_subtitle": "Awaiting the nurse's response",
    "step_submitted": "Request submitted",
    "step_awaiting": "Awaiting nurse approval",
    "step_payment": "Payment & final confirmation",
    "response_countdown_label": "Nurse response window",
    "response_elapsed": "Awaiting server confirmation…",
    "accepted_badge": "The nurse accepted",
    "accepted_body": "Pay within the window below to confirm the booking.",
    "payment_countdown_label": "Payment window",
    "payment_elapsed": "The payment window has closed",
    "continue_payment": "Continue to payment ←",
    "cancel_request": "Cancel request",
    "cancelling": "Cancelling…",
    "cancel_confirm_title": "Cancel this request?",
    "cancel_confirm_body": "The nurse will no longer see it. You can request another nurse anytime.",
    "cancel_confirm_yes": "Yes, cancel",
    "rejected_title": "The nurse declined the request",
    "rejected_reason_label": "Nurse's reason",
    "expired_title": "The nurse didn't respond in time",
    "payment_expired_title": "The payment window has closed",
    "cancelled_title": "Request cancelled",
    "converted_title": "Your booking is confirmed",
    "converted_cta": "View booking",
    "terminal_rerequest": "Request another nurse",
    "not_found_title": "Request not found",
    "not_found_body": "This request may have been removed.",
    "error_title": "Something went wrong",
    "error_body": "We couldn't load this request.",
    "retry": "Try again",
    "inbox_title": "Incoming requests",
    "inbox_subtitle": "Families requesting your care. You see only their notes until you accept.",
    "inbox_empty": "You have no new requests.",
    "inbox_notes_label": "Family's notes",
    "required_gender_chip": "Caregiver: {gender}",
    "open_detail": "View",
    "detail_title": "Request detail",
    "location_label": "Location",
    "disclosure_note": "Before accepting you see only the family's notes. The full address and care record appear after you accept.",
    "accept": "Accept request",
    "accepting": "Accepting…",
    "reject": "Decline",
    "reject_dialog_title": "Decline request",
    "reject_reason_label": "Reason",
    "reject_reason_placeholder": "A short reason the family will see…",
    "reject_submit": "Submit decline",
    "rejecting": "Declining…",
    "reason_required": "A reason is required.",
    "reason_too_long": "The reason is too long.",
    "action_stale": "This request can no longer be actioned.",
    "accepted_toast": "Request accepted.",
    "rejected_toast": "Request declined.",
    "cancelled_toast": "Request cancelled.",
    "status_pending_nurse_response": "Awaiting nurse response",
    "status_accepted_awaiting_payment": "Accepted — awaiting payment",
    "status_converted": "Booked",
    "status_rejected_by_nurse": "Declined by nurse",
    "status_expired_no_response": "No response in time",
    "status_payment_deadline_expired": "Payment window lapsed",
    "status_cancelled_by_customer": "Cancelled",
    "bd_title": "Booking",
    "bd_ref": "Booking #{id}",
    "bd_not_found_title": "Booking not found",
    "bd_not_found_body": "This booking doesn't exist or isn't yours.",
    "bd_my_bookings": "My bookings",
    "timeline_title": "Progress",
    "bstatus_pending_payment": "Pending payment",
    "bstatus_confirmed": "Confirmed",
    "bstatus_in_progress": "In progress",
    "bstatus_completed": "Completed",
    "bstatus_disputed": "Under review",
    "bstatus_closed": "Closed",
    "bstatus_cancelled": "Cancelled",
    "confirmed_note": "Your booking is confirmed. The visits below are scheduled.",
    "in_progress_note": "A visit is currently underway.",
    "completed_note": "All visits are complete.",
    "dispute_window_note": "Payment is released to the nurse after the review window closes on {date}.",
    "cancelled_note": "This booking was cancelled.",
    "disputed_note": "This booking is under review by our support team.",
    "sessions_title": "Visit schedule",
    "session_index": "Visit {n}",
    "session_count": "{count, plural, =0 {no visits} one {# visit} other {# visits}}",
    "sstatus_scheduled": "Scheduled",
    "sstatus_in_progress": "In progress",
    "sstatus_completed": "Completed",
    "sstatus_missed": "Missed",
    "sstatus_cancelled": "Cancelled",
    "session_elapsed": "On site {duration}",
    "session_payout": "Visit payout",
    "money_title": "Payment summary",
    "money_gross": "Service cost",
    "money_commission": "Balinyaar fee",
    "money_payout": "Nurse payout",
    "money_nurse_earning": "Your earning",
    "evv_today_title": "Today's visit",
    "evv_visits_title": "Today's visits",
    "evv_visits_subtitle": "Clock in and out of each visit with EVV.",
    "evv_no_visits": "No visits scheduled for today.",
    "evv_check_in": "Check in (EVV)",
    "evv_check_out": "Check out (EVV)",
    "evv_checking_in": "Checking in…",
    "evv_checking_out": "Checking out…",
    "evv_acquiring_location": "Getting your location…",
    "evv_banner_in_range": "Checked in {time} · location confirmed (EVV)",
    "evv_banner_out_of_range": "Checked in {time} · location out of range (under review)",
    "evv_banner_no_gps": "Checked in {time} · location not captured",
    "evv_checked_out_at": "Checked out {time}",
    "evv_gps_denied_note": "Location permission was denied — you can still record the visit; it's flagged for review.",
    "evv_no_open_check_in": "There's no open check-in to close.",
    "evv_not_startable": "This visit can't be started yet.",
    "evv_checked_in_toast": "Check-in recorded.",
    "evv_checked_out_toast": "Check-out recorded.",
    "evv_check_in_error": "Couldn't record the check-in. Please try again.",
    "evv_check_out_error": "Couldn't record the check-out. Please try again.",
    "evv_nurse_view": "Nurse view",
    "view_booking": "View booking",
    "care_title": "Care instructions",
    "care_subtitle": "Shared with you as the assigned nurse after confirmation.",
    "care_conditions": "Conditions",
    "care_medications": "Medications",
    "care_allergies": "Allergies",
    "care_instructions_label": "Special instructions",
    "care_emergency": "Emergency contact",
    "care_none": "Not recorded",
    "care_empty": "No care instructions were recorded for this booking.",
    "care_error": "Couldn't load the care instructions.",
    "care_locked_title": "Care details",
    "care_locked_body": "The full care record is visible only to your assigned nurse and support.",
    "list_title": "My bookings",
    "list_subtitle": "Your confirmed engagements.",
    "list_empty_title": "No bookings yet",
    "list_empty_body": "Once a nurse accepts and you pay, your booking appears here.",
    "list_error": "Couldn't load your bookings.",
    "list_total": "Total",
    "inbox_error": "Couldn't load your requests."
  },
  "payment": {
    "title_checkout": "Confirm & pay",
    "row_service_cost": "Service cost",
    "row_service_cost_with_count": "Service cost ({count, plural, one {# visit} other {# visits}})",
    "row_commission": "Balinyaar fee",
    "row_vat": "VAT",
    "row_total": "Total",
    "escrow_notice": "The amount is held in escrow with Balinyaar and released after the visit ends",
    "cta_pay": "Continue to payment →",
    "bnpl_option": "Or pay in installments",
    "state_initiating": "Starting payment…",
    "state_redirecting": "Redirecting to the payment gateway…",
    "state_pending_title": "Confirming your payment…",
    "state_pending_hint": "The gateway is confirming your payment; this usually takes a few moments.",
    "check_again": "Check again",
    "state_failed_title": "Payment failed",
    "state_failed_hint": "Nothing was charged. You can try again.",
    "retry_payment": "Try again",
    "back_to_request": "Back to the request",
    "already_paid_title": "This request is already paid",
    "already_paid_body": "Your booking has been confirmed.",
    "window_expired_title": "The payment window has closed",
    "window_expired_body": "To continue, submit a new request.",
    "not_payable_title": "This request can no longer be paid",
    "initiate_failed": "The payment could not be started.",
    "confirm_title": "Payment successful",
    "confirm_subtitle": "Your booking is confirmed and the nurse has been notified.",
    "view_booking": "View booking",
    "download_invoice": "Download invoice",
    "total_paid_label": "Amount paid",
    "invoice_title": "Invoice",
    "invoice_number_label": "Invoice number",
    "invoice_issued_at": "Issued on",
    "invoice_vat_on_commission": "VAT (on the Balinyaar fee)",
    "invoice_not_issued_title": "The invoice has not been issued yet",
    "invoice_not_issued_body": "The invoice for this booking will appear here once issued.",
    "print_invoice": "Print invoice",
    "moadian_label": "Moadian (e-invoicing) status",
    "moadian_pending": "Awaiting registration",
    "moadian_submitted": "Submitted",
    "moadian_registered": "Registered",
    "moadian_failed": "Failed",
    "pstatus_pending": "Awaiting confirmation",
    "pstatus_succeeded": "Paid",
    "pstatus_failed": "Failed",
    "gateway_title": "Test payment gateway",
    "gateway_hint": "This page stands in for the real gateway in development.",
    "gateway_reference_label": "Reference",
    "gateway_pay_success": "Pay successfully",
    "gateway_pay_fail": "Simulate a failed payment",
    "error_title": "Something went wrong",
    "error_body": "We couldn't load the payment summary.",
    "invalid_link_body": "This payment link is not valid.",
    "issuer_platform": "Balinyaar"
  },
  "auth": {
    "customer_title": "Sign in to Balinyaar",
    "customer_subtitle": "Sign in with your mobile number",
    "nurse_title": "Nurse sign in",
    "nurse_subtitle": "For nurses with a Nursing Council licence",
    "phone_label": "Mobile number",
    "phone_invalid": "Enter a valid Iranian mobile number",
    "request_code": "Get verification code",
    "nurse_switch": "Are you a nurse? Nurse sign in →",
    "customer_switch": "Are you a family? Family sign in →",
    "rate_limited": "Too many attempts — please try again shortly",
    "otp_title": "Enter the verification code",
    "otp_sent_to": "Code sent to {phone}",
    "otp_verify_customer": "Verify and continue",
    "otp_verify_nurse": "Verify and sign in",
    "otp_invalid": "The code is incorrect or has expired",
    "otp_locked": "Too many attempts. Request a new code to continue.",
    "resend_in": "Resend code in {time}",
    "resend": "Resend code",
    "change_number": "Change number",
    "routing_title": "Signing you in…",
    "select_role_title": "Welcome to Balinyaar",
    "select_role_subtitle": "Choose how you'll use Balinyaar to get started",
    "role_customer": "Family",
    "role_customer_desc": "Book nurses and home care",
    "role_nurse": "Nurse",
    "role_nurse_desc": "Offer nursing services",
    "continue": "Continue",
    "guard_denied": "You don't have access to that area.",
    "account_error_title": "Couldn't load your account",
    "account_error_body": "We couldn't reach Balinyaar to load your account. Check your connection and try again.",
    "account_error_retry": "Try again"
  },
  "verification": {
    "title": "Verification",
    "subtitle": "Complete these steps to activate your profile and start receiving bookings.",
    "retry": "Try again",
    "load_error": "Couldn't load your verification status.",
    "start_title": "Start verification",
    "start_body": "Trust is the whole of Balinyaar. Completing these steps lets families choose you with confidence.",
    "start_cta": "Start verification",
    "starting": "Preparing…",
    "progress_title": "Verification progress",
    "progress_count": "{passed} of {total}",
    "blocking_summary": "Your profile isn't visible or bookable until every step is complete.",
    "continue": "Continue",
    "continue_step": "Continue step {n}",
    "approved_title": "Verification complete",
    "approved_body": "Everything checks out. You can now publish your profile and services.",
    "approved_cta": "Publish services",
    "step_mobile_verified": "Mobile number",
    "step_mobile_verified_desc": "Verified when you signed in.",
    "step_identity_kyc": "Identity (civil registry)",
    "step_identity_kyc_desc": "Automatic civil-registry check from your national ID + a liveness selfie.",
    "step_shahkar_match": "Shahkar match",
    "step_shahkar_match_desc": "Automatic check that your mobile number matches your national ID.",
    "step_moh_competency_license": "Competency license (MoH)",
    "step_moh_competency_license_desc": "Upload the document; reviewed manually by our team.",
    "step_ino_membership": "Nursing-council membership",
    "step_ino_membership_desc": "Upload your nursing-council card; reviewed manually.",
    "step_criminal_record": "Criminal-record clearance",
    "step_criminal_record_desc": "Upload the certificate; reviewed manually. Has an expiry date.",
    "step_bank_account_verification": "Bank-account verification",
    "step_bank_account_verification_desc": "Automatic IBAN-ownership check against your national ID.",
    "status_passed": "Verified",
    "status_in_review": "Under review",
    "status_pending": "Pending",
    "status_failed": "Rejected",
    "status_expired": "Expired",
    "status_next": "Next",
    "auto_query_note": "Automatic check — no document upload needed.",
    "row_go": "Complete this step",
    "row_fix": "Fix and resubmit",
    "reason_shared_sim": "This SIM doesn't appear to be registered in your name. Please try again with a SIM registered to you.",
    "reason_kyc_no_match": "Your identity details didn't match the civil registry.",
    "reason_national_id_mismatch": "The national ID didn't match.",
    "reason_blurry_scan": "The document image wasn't clear. Please upload a sharper copy.",
    "journey_identity": "Identity",
    "journey_credentials": "Credentials",
    "journey_review": "Review",
    "identity_title": "Verify identity",
    "identity_subtitle": "Your national ID, a photo of your ID card, and a liveness selfie.",
    "national_id_label": "National ID",
    "national_id_hint": "Enter your 10-digit national ID.",
    "national_id_invalid": "Enter a valid national ID.",
    "card_label": "National-ID card image",
    "card_hint": "Photograph your ID card in good light, clearly readable.",
    "card_recommended": "Uploading the ID card image is recommended.",
    "selfie_label": "Liveness selfie",
    "selfie_hint": "Take a selfie for face verification.",
    "auto_registry_note": "An automatic civil-registry check is performed.",
    "error_national_id_mismatch": "The national ID didn't match the civil registry. Please check and try again.",
    "error_shared_sim": "This SIM doesn't appear to be registered in your name. Please try again with a SIM registered to you.",
    "error_shahkar_mismatch": "The mobile-to-national-ID match failed. Please check and try again.",
    "identity_submit": "Submit & verify",
    "identity_submitting": "Verifying…",
    "identity_submitted": "Identity submitted — verification started",
    "back_to_checklist": "Back to checklist",
    "credentials_title": "Professional credentials",
    "credentials_subtitle": "Your documents are reviewed by our team after upload.",
    "credentials_needs_start": "Start verification from the status checklist first.",
    "ino_number_label": "Nursing-council number",
    "ino_number_hint": "Enter your nursing-council membership number.",
    "ino_number_required": "Enter your nursing-council number.",
    "doc_uploaded": "Document uploaded",
    "education_label": "Education certificate",
    "education_hint": "Optional — an image of your latest qualification.",
    "specialties_label": "Specialties",
    "specialties_hint": "Choose or add your areas of specialty.",
    "specialty_elderly": "Elderly care",
    "specialty_icu": "ICU",
    "specialty_pediatric": "Pediatric",
    "specialty_post_surgery": "Post-surgery",
    "specialty_wound_care": "Wound care",
    "specialty_add_placeholder": "Another specialty",
    "specialty_add": "Add",
    "registry_details_label": "Credential details (optional)",
    "issuing_authority_label": "Issuing authority",
    "issued_at_label": "Issue date",
    "expires_at_label": "Expiry date",
    "manual_review_note": "These documents are reviewed manually by our team — not an instant approval.",
    "credentials_submit": "Submit credentials",
    "credentials_submitting": "Submitting…",
    "credentials_submitted": "Credentials submitted — under review",
    "credentials_error": "Couldn't submit your credentials. Check the inputs and try again.",
    "review_title": "Under review",
    "review_body": "Your documents were submitted and are being reviewed by our team.",
    "review_eta": "This usually takes 24–48 hours.",
    "review_approved_title": "Verification complete",
    "review_approved_body": "Every step is verified. You can now publish your profile.",
    "review_summary_title": "Status summary",
    "review_view_status": "View status",
    "badge_verified": "Verified",
    "badge_unverified": "Not verified",
    "badge_expired": "Expired",
    "publish_ready_title": "Ready to publish",
    "publish_ready_body": "Your verification is complete. Your services are visible and bookable.",
    "publish_blocked_title": "Complete verification to publish",
    "publish_blocked_body": "Until verification is complete, your services won't appear in search and can't be booked.",
    "publish_cta": "Publish profile",
    "publish_complete_verification": "Complete verification",
    "publish_done": "Your profile has been published",
    "mock_admin_title": "Simulate admin review (demo)",
    "mock_admin_approve": "Approve all steps",
    "mock_admin_reject": "Reject a document",
    "upload_choose": "Choose file",
    "upload_capture": "Take photo",
    "upload_size_hint": "JPG, PNG or PDF — up to {size} MB.",
    "upload_uploading": "Uploading…",
    "upload_success": "Uploaded",
    "upload_change": "Change",
    "upload_error": "Upload failed.",
    "upload_bad_type": "That file type isn't allowed. Use JPG, PNG or PDF.",
    "upload_too_large": "The file must be smaller than {size} MB.",
    "upload_retry": "Try again",
    "upload_rejected": "This document was rejected",
    "upload_reupload": "Upload again"
  },
  "refunds": {
    "cancel_title": "Cancel booking",
    "step_review": "Review",
    "step_confirm": "Confirm",
    "policy_free_24h": "Free cancellation",
    "policy_partial_under_24h": "Partial refund",
    "policy_customer_no_show": "No refund",
    "lead_gt_24h": "More than 24 hours before the visit",
    "lead_lt_24h": "Less than 24 hours before the visit",
    "lead_started": "The visit has already started",
    "refund_percent": "{percent}% refunded",
    "fee_percent": "Cancellation fee: {percent}%",
    "row_refund": "Refund to you",
    "row_fee": "Cancellation fee",
    "row_refundable_total": "Amount for the remaining service",
    "sessions_title": "Sessions",
    "session_refundable": "Refundable",
    "reason_un_started": "Not started",
    "reason_completed": "Completed",
    "reason_in_progress": "In progress",
    "reason_missed": "Missed",
    "reason_cancelled": "Cancelled",
    "admin_approval_explainer": "Your cancellation request is submitted and the refund is reviewed and processed by our team — you never issue the refund yourself.",
    "reason_field_label": "Reason for cancelling",
    "reason_cat_changed_mind": "Changed my mind",
    "reason_cat_schedule_conflict": "Schedule conflict",
    "reason_cat_found_other_care": "Found other care",
    "reason_cat_other": "Other",
    "reason_notes_label": "Notes (optional)",
    "acknowledge_label": "I understand the refund and fee shown above.",
    "continue_cta": "Continue",
    "confirm_title": "Confirm cancellation",
    "confirm_restate": "You'll be refunded <refund></refund> and a cancellation fee of <fee></fee> applies.",
    "confirm_cta": "Confirm cancellation",
    "submitting": "Submitting…",
    "not_cancellable_title": "This booking can't be cancelled",
    "not_cancellable_body": "There are no remaining sessions to cancel. If it was already cancelled, follow the refund status.",
    "view_refund_status": "View refund status",
    "back_to_booking": "Back to booking",
    "error_title": "Something went wrong",
    "error_body": "We couldn't load the cancellation details.",
    "err_not_cancellable": "This booking can no longer be cancelled.",
    "err_nothing_refundable": "There's nothing refundable to cancel.",
    "err_generic": "The cancellation could not be completed. Please try again.",
    "status_title": "Refund status",
    "status_subtitle": "Follow your refund below.",
    "no_refund_title": "No refund for this booking",
    "no_refund_body": "This booking hasn't been cancelled, so there's no refund to track.",
    "step_submitted": "Submitted",
    "step_on_its_way": "On its way",
    "step_completed": "Completed",
    "rstatus_submitted": "Submitted",
    "rstatus_on_its_way": "On its way",
    "rstatus_completed": "Completed",
    "rstatus_failed": "Needs attention",
    "total_refunded_label": "Refund amount",
    "reference_label": "Reference",
    "fee_split_title": "Refund breakdown",
    "row_platform_fee_refunded": "Balinyaar fee refunded",
    "row_nurse_payout_refunded": "Service cost refunded",
    "failed_title": "Your refund needs attention",
    "failed_body": "Something interrupted this refund. Please contact support and our team will resolve it — you don't need to do anything else.",
    "eta_card_title": "Refunded to your card",
    "eta_card_body": "The amount is returned to the bank card you paid with.",
    "eta_bnpl_title": "Returning through your installment provider",
    "eta_bnpl_body": "Unpaid installments are cancelled and credited back to your installment wallet; any installment you already paid is returned to your bank account.",
    "eta_manual_title": "Manual bank transfer",
    "eta_manual_body": "The amount is transferred to your bank account by our team.",
    "eta_business_days": "About 7–10 business days",
    "eta_expected_label": "estimated by {date}",
    "cancel_booking_cta": "Cancel booking",
    "refund_section_title": "Refund"
  },
  "bnpl": {
    "title": "Installment payment",
    "ownership_note": "The provider pays Balinyaar the full amount at once and bears 100% of the customer's default risk; installment repayment is between you and the provider.",
    "payable_amount": "Payable amount",
    "total_amount": "Total amount",
    "monthly": "Monthly",
    "continue": "Continue",
    "error_title": "Something went wrong",
    "error_body": "We couldn't load the installment options. Please try again.",
    "provider_digipay": "Digipay",
    "provider_snapppay": "SnappPay",
    "provider_balinyaar": "Balinyaar Installments",
    "provider_tara": "Tara",
    "provider_torobpay": "TorobPay",
    "provider_tagline_digipay": "3 to 12 installments",
    "provider_tagline_snapppay": "4 interest-free installments",
    "provider_tagline_balinyaar": "In-house plan",
    "provider_tagline_tara": "Installment plan",
    "provider_tagline_torobpay": "Installment plan",
    "method_title": "Payment method",
    "method_card": "Pay in full (bank card)",
    "method_card_hint": "One-time payment, instant booking confirmation",
    "installments_heading": "Pay in installments",
    "continue_with": "Continue with {provider}",
    "no_providers_title": "Installments unavailable",
    "no_providers_body": "Installment payment isn't available for this booking right now. You can pay by card.",
    "plan_title": "{provider} installment plan",
    "plan_term_months": "{months, number} months",
    "plan_installments": "{count, number} installments",
    "plan_interest_free": "Interest-free",
    "plan_fee": "{percent, number}% fee",
    "down_payment": "Down payment",
    "down_payment_percent": "{percent, number}% down payment",
    "no_plans_title": "No plans available",
    "no_plans_body": "This provider has no installment plans for this booking.",
    "back_to_providers": "Choose another provider",
    "eligibility_title": "Credit eligibility",
    "national_id_label": "National ID",
    "national_id_placeholder": "10-digit national ID",
    "national_id_invalid": "National ID must be 10 digits.",
    "mobile_label": "Mobile number",
    "consent_label": "I agree to a credit and eligibility inquiry by {provider}.",
    "check_eligibility": "Check eligibility",
    "approved_title": "You're approved",
    "credit_ceiling_label": "Available credit ceiling",
    "approve_continue": "Confirm & continue",
    "declined_not_eligible_title": "Not approved",
    "declined_not_eligible_body": "Unfortunately the provider didn't approve the required credit.",
    "declined_ceiling_title": "Credit ceiling exceeded",
    "declined_ceiling_body": "This booking's total exceeds your available credit.",
    "pay_with_card": "Pay with card",
    "eligibility_error": "The inquiry failed. Try again, or pay by card.",
    "schedule_title": "Repayment schedule",
    "today": "Today",
    "installment_n": "Installment {n, number}",
    "contract_note": "The installment agreement is between you and {provider}; Balinyaar is paid the full booking amount up-front.",
    "contract_consent": "I have read and accept the installment terms and contract.",
    "pay_down_payment": "Confirm & pay down payment",
    "redirecting": "Redirecting to {provider}…",
    "handoff_title": "Redirecting to the provider",
    "handoff_body": "Complete the installment agreement with {provider} to confirm your booking.",
    "handoff_pay_success": "Pay down payment (demo)",
    "handoff_pay_fail": "Cancel",
    "settling_title": "Confirming your installment plan",
    "settling_body": "The provider is settling your order. This won't take long.",
    "settle_failed_title": "Installment payment didn't complete",
    "settle_failed_body": "The provider didn't complete the transaction. You can retry or pay by card.",
    "retry_installments": "Retry installments",
    "check_again": "Check again",
    "wallet_title": "Wallet & installments",
    "outstanding_balance": "Outstanding installment balance",
    "next_installment": "Next installment",
    "early_pay": "Pay early",
    "due_dates": "Due dates",
    "status_paid": "Paid",
    "status_due_soon": "Due soon",
    "status_upcoming": "Upcoming",
    "status_overdue": "Overdue",
    "provider_owned_note": "Your installment status is recorded and managed by {provider}, not Balinyaar.",
    "wallet_empty_title": "No active installment plan",
    "wallet_empty_body": "If you pay for a booking in installments, your installment status will appear here.",
    "wallet_error_title": "Installment status unavailable",
    "wallet_error_body": "We couldn't reach the provider's installment status. Please try again.",
    "paid_via_installments": "Paid in installments via {provider}",
    "step_provider": "Provider",
    "step_plan": "Plan",
    "step_eligibility": "Eligibility",
    "step_schedule": "Schedule"
  },
  "payouts": {
    "title": "Earnings",
    "subtitle": "What you've earned, and when it arrives.",
    "balance_net_label": "Payable balance",
    "balance_net_hint": "Amounts you've earned that are on their way to your account.",
    "balance_owed_label": "Owed back to Balinyaar",
    "balance_owed_hint": "Past clawbacks exceed your current earnings. This is deducted from your future payouts — nothing is charged to you directly.",
    "balance_error": "Couldn't load your balance.",
    "bucket_pending": "Pending",
    "bucket_eligible": "Eligible",
    "bucket_paid": "Paid (lifetime)",
    "bucket_clawback": "Clawback outstanding",
    "explainer_title": "How payouts work",
    "explainer_point_1": "You're paid in weekly batches to your verified primary account.",
    "explainer_point_2": "An amount becomes eligible only after the visit is verified (check-out) and the 72-hour dispute window closes.",
    "explainer_point_3": "You receive the same amount whether the family paid by card or in installments — the installment provider's fee is never deducted from you.",
    "tab_all": "All",
    "tab_pending": "Pending",
    "tab_eligible": "Eligible",
    "tab_paid": "Paid",
    "tab_clawback_applied": "Clawed back",
    "estate_pending": "Pending",
    "estate_eligible": "Eligible",
    "estate_paid": "Paid",
    "estate_clawback_applied": "Clawed back",
    "booking_ref": "Booking #{id}",
    "view_booking": "View booking",
    "view_payout": "View payout",
    "view_payout_detail": "View details",
    "amount_gross": "Service price",
    "amount_commission": "Balinyaar commission",
    "amount_your_payout": "Your payout",
    "clawback_explainer": "This booking was refunded after you were paid, so the amount was netted out:",
    "clawback_original": "Originally earned",
    "clawback_amount": "Clawed back",
    "clawback_net": "Net",
    "pending_affordance": "In escrow · dispute window open",
    "dispute_window_label": "Time to eligible",
    "dispute_window_elapsed": "Dispute window closed",
    "eligible_affordance": "Cleared · awaiting the next weekly batch",
    "paid_on": "Paid on {date}",
    "transfer_reference_label": "Transfer reference",
    "list_error": "Couldn't load your earnings.",
    "list_empty_title": "No earnings yet",
    "list_empty_body": "Completed and verified visits will appear here.",
    "retry": "Retry",
    "page_prev": "Previous",
    "page_next": "Next",
    "page_indicator": "Page {page} of {total}",
    "back_to_earnings": "Earnings",
    "history_title": "Payout history",
    "history_subtitle": "Every transfer to your account.",
    "history_error": "Couldn't load your payout history.",
    "history_empty_title": "No payouts yet",
    "history_empty_body": "Your weekly transfers will appear here once the first batch runs.",
    "payout_net_amount": "Amount transferred",
    "period_label": "Period",
    "paid_at_label": "Paid on",
    "masked_iban_label": "Account",
    "pstatus_pending": "Pending",
    "pstatus_submitted": "In transfer",
    "pstatus_paid": "Paid",
    "pstatus_failed": "Failed",
    "failure_title": "This transfer failed",
    "failure_reason_label": "Reason",
    "failure_hint": "Our team will retry it — you don't need to do anything. Check your bank details are correct in your bank settings.",
    "back_to_history": "Payout history",
    "detail_title": "Payout detail",
    "detail_batch": "Weekly batch",
    "detail_not_found": "Payout not found.",
    "bstatus_draft": "Draft",
    "bstatus_processing": "Processing",
    "bstatus_partially_failed": "Partially failed",
    "bstatus_completed": "Completed",
    "bstatus_failed": "Failed",
    "processed_on_label": "Processed on",
    "detail_money_title": "Amount breakdown",
    "gross_earnings_label": "Gross earnings",
    "clawback_applied_label": "Clawback applied",
    "net_amount_label": "Net amount",
    "amount_transferred_label": "Transferred",
    "detail_bookings_title": "Bookings covered",
    "detail_bookings_hint": "This transfer paid for these visits."
  },
  "reviews": {
    "title": "Leave a review",
    "subtitle": "Share your experience to help other families.",
    "for_nurse": "About {name}",
    "rating_label": "Your rating",
    "body_label": "Comments (optional)",
    "body_placeholder": "How was the care? Anything worth sharing…",
    "tags_label": "What stood out",
    "submit": "Submit review",
    "submitting": "Submitting…",
    "my_review_title": "Your review",
    "under_review_body": "Your review has been submitted and will be published after moderation.",
    "status_pending_moderation": "Under review",
    "status_published": "Published",
    "status_hidden": "Hidden",
    "status_rejected": "Rejected",
    "not_eligible_title": "Review not available",
    "reason_not_completed": "You can only review a completed visit.",
    "reason_already_reviewed": "You have already reviewed this booking.",
    "reason_not_owner": "You don't have access to this booking.",
    "reason_not_found": "Booking not found.",
    "error_submit": "Couldn't submit your review. Please try again.",
    "tag_punctual": "Punctual",
    "tag_professional": "Professional",
    "tag_clean": "Clean",
    "tag_kind": "Kind",
    "tag_communicative": "Good communication",
    "cta_leave": "Leave a review",
    "cta_under_review": "Your review is under review",
    "cta_view_review": "View your review",
    "count": "{count, plural, =0 {No reviews} one {# review} other {# reviews}}",
    "author_masked": "Balinyaar user",
    "reviews_empty": "No reviews yet.",
    "load_error": "Couldn't load reviews.",
    "retry": "Retry",
    "load_more": "Show more",
    "loading": "Loading…"
  },
  "records": {
    "ownership_banner": "This record belongs to the family and is maintained by them.",
    "tab_medications": "Medications",
    "tab_routine": "Routine",
    "tab_history": "History",
    "tab_tasks": "Tasks",
    "access_denied_title": "No access",
    "access_denied_body": "You don't have access to this record.",
    "not_found_title": "Patient not found",
    "not_found_body": "This patient could not be found.",
    "back_to_patients": "Back to patients",
    "load_error": "Couldn't load the record.",
    "saved": "Record updated",
    "save_error": "Couldn't save your changes. Please try again.",
    "edit": "Edit",
    "add_item": "Add",
    "remove": "Remove",
    "medications_empty": "No medications recorded.",
    "routine_empty": "No routine recorded.",
    "history_empty": "No notes recorded.",
    "tasks_empty": "No tasks recorded.",
    "med_name": "Medication",
    "med_dosage": "Dosage",
    "med_frequency": "Frequency",
    "med_timing": "Timing / notes",
    "routine_label": "Routine",
    "routine_time": "Time of day",
    "routine_note": "Note",
    "task_label": "Task",
    "task_done": "Done",
    "author_fallback": "Nurse",
    "prev": "Previous",
    "next": "Next",
    "page_of": "{page} of {total}",
    "notes_title": "Visit note",
    "tasks_checklist_title": "Today's tasks",
    "note_label": "Note",
    "note_placeholder": "Describe today's visit…",
    "note_submit": "Save note",
    "note_saved": "Note saved",
    "note_error": "Couldn't save the note. Please try again.",
    "note_required": "Please write a note.",
    "continuity_title": "Patient history"
  },
  "tickets": {
    "title": "My Tickets",
    "contact_support": "Contact support",
    "empty_title": "No conversations yet",
    "empty_body": "Open a ticket to coordinate or get support.",
    "error_body": "Couldn't load your tickets.",
    "retry": "Retry",
    "category_support": "Support",
    "category_coordination": "Visit coordination",
    "category_refund": "Refund",
    "category_emergency": "Emergency",
    "status_open": "Open",
    "status_closed": "Closed",
    "linked_booking": "Booking #{id}",
    "linked_refund": "Refund #{id}",
    "ref_code_label": "Reference code",
    "new_ticket_title": "New ticket",
    "category_label": "Category",
    "subject_label": "Subject",
    "message_label": "Message",
    "submit": "Send",
    "submitting": "Sending…",
    "cancel": "Cancel",
    "close": "Close",
    "open_failed": "Couldn't open the ticket. Please try again.",
    "created_title": "Ticket created",
    "created_body": "Your ticket was created. You can follow the conversation.",
    "view_thread": "View conversation",
    "back_to_tickets": "Back to tickets",
    "thread_error": "Couldn't load the conversation.",
    "thread_empty_title": "No messages yet",
    "thread_empty_body": "No messages yet — start coordinating.",
    "closed_notice": "This conversation is closed.",
    "sending": "Sending…",
    "send": "Send message",
    "send_failed": "Message not sent. Please try again.",
    "composer_placeholder": "Write your message…",
    "author_customer": "Family",
    "author_nurse": "Nurse",
    "author_support": "Support",
    "author_system": "System",
    "emergency_title": "Emergencies",
    "emergency_body": "For emergencies, call the emergency contact first, then open a ticket.",
    "emergency_call": "Call {name}",
    "emergency_call_generic": "Emergency call",
    "emergency_open_ticket": "Open a support ticket",
    "open_from_booking": "Get support / Open ticket"
  },
  "notifications": {
    "title": "Notifications",
    "empty_title": "You're all caught up",
    "empty_body": "You have no unread notifications.",
    "error_body": "Couldn't load your notifications.",
    "retry": "Retry",
    "mark_all_read": "Mark all read",
    "load_more": "Load more",
    "bell_aria": "{count, number} unread notifications"
  },
  "admin": {
    "overview_title": "Backoffice",
    "overview_subtitle": "Operate the marketplace — verify, refund, pay out, moderate, configure.",
    "filter_all": "All",
    "filter_label": "Filter",
    "apply": "Apply",
    "clear": "Clear",
    "cancel": "Cancel",
    "confirm": "Confirm",
    "save": "Save",
    "saving": "Saving…",
    "saved": "Saved",
    "retry": "Retry",
    "loading": "Loading…",
    "error_generic": "Something went wrong. Please try again.",
    "back": "Back",
    "close": "Close",
    "view": "View",
    "open": "Open",
    "none": "—",
    "reason_label": "Reason",
    "reason_required": "A reason is required.",
    "note_label": "Note",
    "actor": "Actor",
    "timestamp": "Time",
    "showing_range": "Showing {from}–{to} of {total}",
    "page_indicator": "Page {page}",
    "prev_page": "Previous",
    "next_page": "Next",
    "search_placeholder": "Search…",
    "refresh": "Refresh",
    "no_permission": "You don’t have access to this console.",
    "role_gate_hint": "This action is limited to certain admin roles.",
    "masked_iban_label": "IBAN",
    "ver_title": "Verification queue",
    "ver_subtitle": "Nurses awaiting document review.",
    "ver_empty": "Queue clear — nothing to review.",
    "ver_col_nurse": "Nurse",
    "ver_col_step": "Step",
    "ver_col_status": "Status",
    "ver_col_submitted": "Submitted",
    "ver_progress": "{done} of {total}",
    "ver_next_step": "Next: {step}",
    "ver_open_case": "Review",
    "ver_case_title": "Verification case",
    "ver_identity_name": "Identity on file",
    "ver_steps_title": "Steps",
    "ver_documents_title": "Documents",
    "ver_credentials_title": "Credentials",
    "ver_no_documents": "No documents for this step.",
    "ver_automated_badge": "Automated check",
    "ver_pass": "Pass",
    "ver_reject": "Reject",
    "ver_pass_step": "Pass step",
    "ver_reject_step": "Reject step",
    "ver_reject_reason_ph": "Why is this step rejected?",
    "ver_credential_title": "Record credential",
    "ver_credential_number": "Credential number",
    "ver_holder_name": "Holder name",
    "ver_holder_hint": "Must match the verified identity name, or the credential is rejected.",
    "ver_issuing_authority": "Issuing authority",
    "ver_issued_at": "Issued at",
    "ver_expires_at": "Expires at",
    "ver_expiry_required": "An expiry date is required for this credential.",
    "ver_expiring_warning": "Expiring credential",
    "ver_approve": "Approve verification",
    "ver_reject_all": "Reject verification",
    "ver_approve_hint": "Enabled only when every required step has passed.",
    "ver_approve_confirm": "Approve this nurse? The server flips their verified status; this cannot be undone here.",
    "ver_reject_confirm": "Reject this verification with the reason above?",
    "ver_decided": "Decision recorded.",
    "doc_loading": "Loading document…",
    "doc_expired": "This secure link expired.",
    "doc_reload": "Re-request link",
    "doc_error": "Couldn’t load the document.",
    "doc_open_new": "Open in a new tab",
    "doc_file_meta": "{name} · {size}",
    "payout_title": "Payout batches",
    "payout_subtitle": "Weekly nurse payouts — preview, run, reconcile.",
    "payout_empty": "No payout batches yet.",
    "payout_col_period": "Period",
    "payout_col_count": "Payouts",
    "payout_col_total": "Total",
    "payout_col_status": "Status",
    "payout_col_processing": "Processing date",
    "payout_holiday_shift": "Shifted off a bank holiday",
    "payout_preview": "Preview next batch",
    "payout_preview_title": "Eligibility preview",
    "payout_period_start": "Period start",
    "payout_period_end": "Period end",
    "payout_eligible_nurses": "Eligible nurses",
    "payout_col_gross": "Gross earnings",
    "payout_col_clawback": "Clawback netted",
    "payout_col_net": "Net",
    "payout_no_iban": "No verified IBAN — will be skipped",
    "payout_eligibility_note": "Only completed bookings past their dispute window appear here — computed server-side.",
    "payout_run": "Run batch",
    "payout_run_confirm_title": "Run this payout batch?",
    "payout_run_confirm_body": "Money moves to nurses. This is protected by an idempotency key — a double-click can’t pay a booking twice.",
    "payout_running": "Submitting to the bank rail…",
    "payout_skipped": "Skipped nurses",
    "payout_batch_title": "Batch #{id}",
    "payout_rows_title": "Payouts in this batch",
    "payout_row_nurse": "Nurse",
    "payout_row_net": "Net",
    "payout_row_status": "Status",
    "payout_row_ref": "Transfer ref",
    "payout_failure_reason": "Failure: {reason}",
    "payout_retry": "Retry payout",
    "payout_retry_confirm": "Retry this failed payout? (Idempotency-protected.)",
    "payout_record_ref": "Record transfer reference",
    "payout_record_ref_ph": "Bank transfer reference",
    "payout_ref_saved": "Transfer reference recorded.",
    "payout_decomp": "{gross} gross − {clawback} clawback = {net} net",
    "payout_ran": "Batch submitted — now processing.",
    "refund_title": "Refund",
    "refund_open": "Open refund panel",
    "refund_linked_booking": "Booking #{id}",
    "refund_preview_title": "Refund preview",
    "refund_percentage": "Refund rate",
    "refund_row_fee": "Platform commission refunded",
    "refund_row_payout": "Nurse payout refunded",
    "refund_row_total": "Total refund",
    "refund_channel": "Channel",
    "refund_channel_hint": "How the money is returned — chosen by the server.",
    "refund_eta": "Estimated to the customer: {date}",
    "refund_eta_bnpl": "BNPL reverts take ~7–10 business days.",
    "refund_clawback_notice": "The nurse was already paid — a clawback will be created automatically.",
    "refund_initiate": "Initiate refund",
    "refund_approve": "Approve",
    "refund_reject": "Reject",
    "refund_confirm": "Initiate this refund on booking #{id}?",
    "refund_provider_failed": "The provider revert failed.",
    "refund_done": "Refund processed.",
    "refund_reason_category": "Reason",
    "refund_notes_ph": "Notes (optional)",
    "mod_title": "Review moderation",
    "mod_subtitle": "Publish, hide, or reject submitted reviews.",
    "mod_empty": "Nothing to moderate.",
    "mod_low_rating": "Low rating",
    "mod_col_rating": "Rating",
    "mod_col_review": "Review",
    "mod_col_context": "Nurse / booking",
    "mod_publish": "Publish",
    "mod_hide": "Hide",
    "mod_reject": "Reject",
    "mod_confirm_publish": "Publish this review? It becomes public and re-computes the nurse’s rating.",
    "mod_confirm_hide": "Hide this review with the reason above?",
    "mod_confirm_reject": "Reject this review with the reason above?",
    "mod_done": "Review updated.",
    "mod_nurse": "Nurse #{id}",
    "mod_booking": "Booking #{id}",
    "cfg_title": "Platform configuration",
    "cfg_subtitle": "Typed, audited settings that drive fees, deadlines, and scheduling.",
    "cfg_col_key": "Key",
    "cfg_col_value": "Value",
    "cfg_col_type": "Type",
    "cfg_col_updated": "Last updated",
    "cfg_edit": "Edit",
    "cfg_updated_by": "by {actor}",
    "cfg_range_error": "A rate must be between 0 and 1.",
    "cfg_int_error": "This must be a whole number.",
    "cfg_json_error": "Invalid JSON.",
    "cfg_empty_error": "A value is required.",
    "cfg_save_confirm_title": "Save this configuration change?",
    "cfg_save_confirm_body": "This change is audited and takes effect immediately. It does NOT retroactively change already-computed bookings or ledger entries.",
    "cfg_saved": "Configuration saved.",
    "cfg_history": "Change history",
    "cfg_history_title": "History — {key}",
    "cfg_history_change": "{old} → {new}",
    "cfg_history_empty": "No changes recorded yet.",
    "cfg_group_fees": "Fees & VAT",
    "cfg_group_deadlines": "Deadlines & windows",
    "cfg_group_evv": "EVV",
    "cfg_group_bnpl": "BNPL",
    "cfg_group_cancellation": "Cancellation tiers",
    "cfg_group_other": "Other",
    "hol_title": "Holiday calendar",
    "hol_subtitle": "Bank-closed days shift payout scheduling. The server computes the shift.",
    "hol_empty": "No holidays in this range.",
    "hol_col_date": "Date",
    "hol_col_name": "Name",
    "hol_col_type": "Type",
    "hol_col_bank": "Bank closed",
    "hol_add": "Add holiday",
    "hol_edit": "Edit holiday",
    "hol_name_fa": "Name (Persian)",
    "hol_bank_hint": "When on, payouts falling on this day shift to the next business day.",
    "hol_saved": "Holiday saved.",
    "hol_year": "Year",
    "alert_title": "Support alerts",
    "alert_subtitle": "Internal triage — never shown to customers or nurses.",
    "alert_empty": "No open alerts.",
    "alert_col_type": "Type",
    "alert_col_entity": "Linked to",
    "alert_col_owner": "Owner",
    "alert_col_status": "Status",
    "alert_col_created": "Raised",
    "alert_assign_me": "Assign to me",
    "alert_assign": "Assign",
    "alert_resolve": "Resolve",
    "alert_resolve_title": "Resolve alert",
    "alert_resolve_note_ph": "How was this resolved?",
    "alert_assigned": "Alert assigned.",
    "alert_resolved": "Alert resolved.",
    "alert_link_booking": "Booking #{id}",
    "alert_link_review": "Review #{id}",
    "alert_link_entity": "{type} #{id}",
    "alert_unassigned": "Unassigned",
    "audit_title": "Audit log",
    "audit_subtitle": "Append-only record of every admin state change. Read-only.",
    "audit_empty": "No audit entries for this filter.",
    "audit_col_entity": "Entity",
    "audit_col_action": "Action",
    "audit_col_actor": "Actor",
    "audit_col_time": "Time",
    "audit_entity_type_ph": "Entity type (e.g. PlatformConfig)",
    "audit_entity_id_ph": "Entity id",
    "audit_from": "From",
    "audit_to": "To",
    "audit_diff_title": "Changed fields",
    "audit_diff_field": "Field",
    "audit_diff_old": "Old",
    "audit_diff_new": "New",
    "audit_no_diff": "No field-level diff recorded.",
    "audit_redacted": "<redacted>",
    "ticket_title": "Ticket queue",
    "ticket_subtitle": "Every ticket across the platform. Internal notes are staff-only.",
    "ticket_empty": "No tickets match this filter.",
    "ticket_col_ref": "Reference",
    "ticket_col_subject": "Subject",
    "ticket_col_category": "Category",
    "ticket_col_status": "Status",
    "ticket_col_booking": "Booking",
    "ticket_search_ref_ph": "Search by reference code",
    "ticket_thread_title": "Ticket {ref}",
    "ticket_internal_badge": "Internal note",
    "ticket_public_reply": "Reply",
    "ticket_internal_note": "Internal note",
    "ticket_composer_public_ph": "Reply to the participants…",
    "ticket_composer_internal_ph": "Add a staff-only internal note…",
    "ticket_send": "Send",
    "ticket_sent": "Message sent.",
    "ticket_participants": "Participants",
    "ticket_linked_refund": "Refund #{id}",
    "partner_title": "Partner centers",
    "partner_subtitle": "Licensed centers that sponsor nurses and may be merchant-of-record.",
    "partner_empty": "No partner centers yet.",
    "partner_col_name": "Name",
    "partner_col_mor": "Merchant of record",
    "partner_col_nurses": "Nurses",
    "partner_col_state": "State",
    "partner_create": "Create center",
    "partner_edit": "Edit center",
    "partner_detail_title": "Center detail",
    "partner_name": "Center name",
    "partner_legal_type": "Legal entity type",
    "partner_permit": "پروانه تأسیس",
    "partner_permit_en": "MoH establishment permit",
    "partner_tech_director": "مسئول فنی",
    "partner_tech_director_license": "Technical director license",
    "partner_enamad": "نماد اعتماد الکترونیکی",
    "partner_iban": "Settlement IBAN",
    "partner_iban_write_hint": "Enter the full IBAN to set it; it is stored masked and only the last 4 digits are shown afterward.",
    "partner_commission": "Commission rate",
    "partner_is_mor": "Merchant of record",
    "partner_is_mor_hint": "When on, this center issues invoices and is the settlement target.",
    "partner_admin_user": "Center admin user id",
    "partner_verify": "Verify & activate",
    "partner_verify_confirm": "Record licensing approval and activate this center?",
    "partner_activate": "Activate",
    "partner_suspend": "Suspend",
    "partner_saved": "Center saved.",
    "partner_verified_toast": "Center verified and activated.",
    "partner_roster_title": "Sponsored nurses",
    "partner_assign_nurse": "Assign nurse",
    "partner_assign_nurse_ph": "Nurse profile id",
    "partner_unlink_nurse": "Remove",
    "partner_nurse_assigned": "Nurse assignment updated.",
    "role_title": "Roles & access",
    "role_subtitle": "Grant or revoke admin roles. (Awaiting backend role endpoints.)",
    "role_deferred": "This console is served by a client-side placeholder until the RBAC endpoints ship.",
    "role_col_user": "User",
    "role_col_role": "Role",
    "role_col_granted": "Granted",
    "role_grant": "Grant role",
    "role_revoke": "Revoke",
    "role_grant_confirm": "Grant {role} to user #{id}?",
    "role_revoke_confirm": "Revoke {role} from user #{id}?",
    "role_updated": "Role updated.",
    "agg_not_started": "Not started",
    "agg_pending": "Pending",
    "agg_in_review": "In review",
    "agg_approved": "Approved",
    "agg_rejected": "Rejected",
    "agg_suspended": "Suspended",
    "step_not_started": "Not started",
    "step_pending": "Pending",
    "step_in_review": "In review",
    "step_passed": "Passed",
    "step_failed": "Failed",
    "step_expired": "Expired",
    "step_identity_kyc": "Identity (KYC)",
    "step_shahkar_match": "Shahkar match",
    "step_moh_competency_license": "MoH competency license",
    "step_ino_membership": "INO membership",
    "step_criminal_record": "Criminal record",
    "step_bank_account_verification": "Bank account check",
    "batch_status_draft": "Draft",
    "batch_status_processing": "Processing",
    "batch_status_partially_failed": "Partially failed",
    "batch_status_completed": "Completed",
    "batch_status_failed": "Failed",
    "pstatus_pending": "Pending",
    "pstatus_submitted": "Submitted",
    "pstatus_paid": "Paid",
    "pstatus_failed": "Failed",
    "channel_psp_card": "Card (PSP)",
    "channel_bnpl_revert": "BNPL revert",
    "channel_manual": "Manual bank",
    "rstatus_requested": "Requested",
    "rstatus_approved": "Approved",
    "rstatus_processing": "Processing",
    "rstatus_succeeded": "Succeeded",
    "rstatus_failed": "Failed",
    "rstatus_rejected": "Rejected",
    "mstatus_pending_moderation": "Pending",
    "mstatus_published": "Published",
    "mstatus_hidden": "Hidden",
    "mstatus_rejected": "Rejected",
    "dtype_string": "Text",
    "dtype_int": "Integer",
    "dtype_decimal": "Decimal",
    "dtype_bool": "Boolean",
    "dtype_json": "JSON",
    "htype_official": "Official",
    "htype_religious": "Religious",
    "htype_national": "National",
    "atype_low_rating": "Low rating",
    "atype_evv_no_show": "No-show",
    "atype_evv_location_mismatch": "EVV location mismatch",
    "atype_verification_expired": "Verification expired",
    "atype_shared_sim": "Shared SIM",
    "atype_payment_anomaly": "Payment anomaly",
    "atype_fraud_signal": "Fraud signal",
    "atype_nurse_clawback": "Nurse clawback",
    "atype_emergency": "Emergency",
    "astatus_open": "Open",
    "astatus_assigned": "Assigned",
    "astatus_resolved": "Resolved",
    "sev_low": "Low",
    "sev_medium": "Medium",
    "sev_high": "High",
    "tstatus_open": "Open",
    "tstatus_closed": "Closed",
    "tcat_coordination": "Coordination",
    "tcat_support": "Support",
    "tcat_refund": "Refund",
    "tcat_emergency": "Emergency",
    "role_super_admin": "Super admin",
    "role_admin": "Admin",
    "role_support": "Support",
    "role_finance": "Finance",
    "role_moderation": "Moderation",
    "center_state_draft": "Draft",
    "center_state_pending_verification": "Pending verification",
    "center_state_verified": "Verified",
    "center_state_suspended": "Suspended",
    "yes": "Yes",
    "no": "No"
  },
  "partner": {
    "home_title": "Your center",
    "home_subtitle": "Onboarding, sponsored nurses, and settlement at a glance.",
    "state_banner_draft": "Your center is a draft — complete onboarding to go live.",
    "state_banner_pending": "Your center is pending verification.",
    "state_banner_suspended": "Your center is suspended. Contact Balinyaar.",
    "license_title": "License details",
    "permit": "پروانه تأسیس",
    "tech_director": "مسئول فنی",
    "enamad": "نماد اعتماد الکترونیکی",
    "legal_type": "Legal entity type",
    "is_mor_yes": "Merchant of record",
    "is_mor_no": "Settlement runs through Balinyaar",
    "access_denied": "You don’t have access to a partner center.",
    "nurses_title": "Sponsored nurses",
    "nurses_empty": "No nurses sponsored yet.",
    "nurses_col_name": "Nurse",
    "nurses_col_verified": "Verification",
    "bookings_title": "Sponsored bookings",
    "bookings_empty": "No bookings under this center yet.",
    "bookings_col_id": "Booking",
    "bookings_col_patient": "Patient",
    "bookings_col_date": "Date",
    "bookings_col_status": "Status",
    "settlement_title": "Settlement & invoices",
    "settlement_not_mor": "This center is not merchant-of-record — settlement runs through Balinyaar, and no commission invoices are issued here.",
    "settlement_empty": "No invoices yet.",
    "settlement_col_booking": "Booking",
    "settlement_col_gross": "Gross",
    "settlement_col_total": "Total",
    "settlement_moadian": "سامانه مودیان",
    "settlement_moadian_ref": "Moadian reference",
    "settlement_moadian_pending": "Not yet submitted to سامانه مودیان",
    "invoice_row_gross": "Gross service fee",
    "invoice_row_commission": "Platform commission",
    "invoice_row_bnpl_commission": "BNPL commission",
    "invoice_row_vat": "VAT (on commission)",
    "invoice_row_total": "Invoice total",
    "invoice_download": "Download PDF",
    "invoice_pdf_error": "Couldn’t open the invoice PDF.",
    "invoice_number": "Invoice #{number}",
    "settlement_iban": "Settlement IBAN"
  },
  "routeChrome": {
    "error_title": "Something went wrong",
    "error_body": "An unexpected error occurred. You can try again, or head back home.",
    "error_retry": "Try again",
    "not_found_title": "Page not found",
    "not_found_body": "The page you are looking for does not exist or has moved.",
    "go_home": "Go home"
  }
}