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Domain 12 — Audit, Config & Reference

← Database Model

audit_logs [CORE]

Role: Immutable, append-only record of every state change on sensitive entities — now explicitly including platform_configs (so finance can prove the commission rate at any moment). Why: compliance and accountability; changed_fields_json enables fast filtering. Plan month-partitioning + 23yr cold-storage archival before launch. Fields unchanged. Relations: polymorphic, append-only.

system_events [MVP]

Role: High-volume behavioral/analytics event log. Why kept but de-emphasized: product analytics, not compliance. It grows unbounded — at scale, pipe it to an analytics sink/warehouse rather than the transactional DB. Fields unchanged.

platform_configs [CORE]

Role: Key-value runtime business parameters — change without a deploy. Why typed values: data_type tells the app how to parse. New keys this revision: dispute_window_hours (default 72), vat_rate (0.10), bnpl_merchant_of_record, bnpl_provider_commission_rate, bnpl_settlement_timing, cancellation-tier defaults — alongside the existing platform_fee_rate, booking_payment_deadline_minutes, nurse_response_deadline_hours, nurse_payout_interval_days, evv_location_tolerance_meters, min_rating_for_support_alert. Relations: referenced everywhere; changes audited.

Seeded defaults (as built, backend-phase-1). The baseline migration seeds every key below. Values marked provisional were chosen as safe defaults where the product docs did not pin a number — confirm before launch; each is config-driven so it changes without a deploy.

Key data_type Seeded value Source
platform_fee_rate decimal 0.15 provisional
vat_rate decimal 0.10 doc (10%, commission line only)
dispute_window_hours int 72 doc
booking_payment_deadline_minutes int 30 doc
nurse_response_deadline_hours int 24 provisional
nurse_payout_interval_days int 7 doc (weekly)
evv_location_tolerance_meters int 200 provisional
min_rating_for_support_alert decimal 2 provisional (review ≤ 2 raises an alert)
bnpl_merchant_of_record string platform doc (Balinyaar is MoR)
bnpl_provider_commission_rate decimal 0.07 provisional
bnpl_settlement_timing string immediate provisional
cancellation_tiers json [{"min_hours_before":48,"refund_percent":100},{"min_hours_before":24,"refund_percent":50},{"min_hours_before":0,"refund_percent":0}] provisional

Rates are DECIMAL fractions (not money); the IRR amounts they later multiply are BIGINT. Read them at compute time (cached via IPlatformConfig), never hardcode, and snapshot the rate used onto the priced booking/invoice so a later rate change never re-prices an existing row.

iranian_holidays [MVP] — NEW

Role: Shared official/religious holiday calendar (movable, partly lunar-Hijri), with a is_bank_closed flag. Why a real table: Iran's holidays are numerous and partly movable, and they drive payout bank-closure scheduling (PAYA/SATNA closed → a weekly payout shifts to the next business day), optional holiday pricing, and business-hour deadline math — none of which a purely manual per-nurse availability exception can express.

Field Type Notes
id BIGINT PK
holiday_date DATE
name_fa NVARCHAR(200)
type NVARCHAR(20) official / religious / national
is_bank_closed BIT Drives payout date shifting

Relations: referenced by payout scheduling and (optionally) pricing.